Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great performance, very responsive
on June 29, 2026
Posted by: DavidsHelper
[This review was collected as part of a promotion.] I use my phone for communicating with my colleagues through social media and messaging, following the news and interacting with Claude and Gemini
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A changed person
on June 29, 2026
Posted by: Aval9791
[This review was collected as part of a promotion.] Before my switch I was a long time user of iphones. For years I never wanted to change but recently the lack of innovation and updates got me wanting something different. So I decided to switch to a Galaxy S25 Ultra and honestly I dont know why I never switched sooner! This phones capabilities alone makes it leaps and bounds better than any phone I have had before. The AI integration feels very streamline and useful especially if I am using it for writing. The graphic specs for gaming is so great everything runs so smoothly! I love how easy it is to move from one app to another without missing anything. The camera quality is also something I was really impressed with. I was never one to really make major judgements on phones for its camera but this model really shows what phones can do with their camera technology. Making the switch was also very easy to do which really made the whole experience so much more better. I can honestly say I am so happy I made the switch to Samsung and will continue to be a loyal customer of their phones for years on!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade from s10 5g
on June 29, 2026
Posted by: MacARoni
[This review was collected as part of a promotion.] My old samsung s10 5g was having issues due to bad mobile internet service then one day it was getting worse, no 5g network at all, when it wont connect to internet, I was forced to get myself new phone, after I got samsung s25 ultra, I was really happy and able to finally have 5g network and better service, I love this phone soo much im willing to keep it as long as I need to, plus I love galaxy Ai features, one of the best way to modify and use almost anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and responsive and super product
on June 29, 2026
Posted by: JJCruz
[This review was collected as part of a promotion.] Great phone over all with awesome processor . It also has superb cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on June 29, 2026
Posted by: Mamadip
[This review was collected as part of a promotion.] I'm looking for a upgrade from my Samsung S22 ultra to something like the this one. It's light weight and run faster than mine. The galaxy AI has helped me though a few things. Answering simple questions about things and or ideas for stretching food. I just wish it was more cost effective. It's out of my budget right now. I'm looking to upgrade soon to this phone or the newer model that's out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra/Galaxy S10 Tablet/Galaxy Book 5
on June 29, 2026
Posted by: DarrelBC
[This review was collected as part of a promotion.] This is my 4th Samsung phone product. I also own an S10 Tablet and an Galaxy laptop and I love how all three devices are synchronized with each other.
I travel alot for work and I am able to be productive no matter where I am at.
I use Gemini AI app on my phone and laptop on a daily basis and the history remains on each device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on June 29, 2026
Posted by: Jonas45
[This review was collected as part of a promotion.] Great quality the ai helps me with everything calls are great picture is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been the best phone I have ever had.
on June 29, 2026
Posted by: RCChartier
[This review was collected as part of a promotion.] I use it to control all my smart controllers AC light thermostats.
Value
5
Written by a customer while visiting Samsung US