Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,295 Reviews)
Rating breakdown 29,295 reviews
5 Stars
25,146
4 Stars
3,293
3 Stars
553
2 Stars
148
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I love this phone!
on September 7, 2026
Posted by: FamLife
[This review was collected as part of a promotion.] I chose to switch to Samsung devices back in 2010 and I will never chose another brand. I replace my devices every couple years simply because I can, never because mine failed. Samsung phones are durable, easy to use, and do everything I need them to as a busy mom who works full time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra: Not fsr from it
on September 7, 2026
Posted by: Fabian
[This review was collected as part of a promotion.] The only major flaw is the overbearing inclusion of AI features. The operating system pushes smart suggestions far too aggressively, cluttering the interface with unprompted assistant pop-ups, intrusive auto-corrections, and gimmicky tools that complicate simple tasks. It feels like software clutter that hinders an otherwise refined experience. However, if you take a few minutes to disable these relentless AI prompts, you are left with an exceptionally fast, reliable device with top-notch hardware fundamentals.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Premium Powerhouse That Never Quits
on September 7, 2026
Posted by: Pvs0714
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a masterclass in premium design and seamless usability, making everyday tasks feel incredibly fluid. From the moment you pick it up, the exceptional product quality and durable build make it feel like a true luxury device that is meant to last. The display is absolutely gorgeous, effortlessly cutting through bright glare and making everything from reading articles to watching videos incredibly immersive. What really blew me away, however, is the top-notch performance during multitasking. As someone who constantly bounces between messaging apps, video calls, and web browsing all at once, the phone adapts perfectly to my workflow without a single stutter. It truly feels like a personalized, pocket-sized assistant that effortlessly anticipates and keeps up with my busy day.
Beyond just daily productivity, this phone is an absolute powerhouse when it's time to unwind. I can dive into the most visually demanding mobile games for hours, and the phone stays remarkably cool and perfectly smooth, delivering a console-like experience right in my hands. But the biggest game-changer is undoubtedly its endurance. Even with heavy multitasking and gaming sessions, the battery lasts for nearly two full days on a single charge, completely eliminating the battery anxiety I used to have with previous phones. It is incredibly rare to find a device that perfectly balances such incredible gaming and multitasking power with phenomenal endurance, making the S25 Ultra an abso
Beyond just daily productivity, this phone is an absolute powerhouse when it's time to unwind. I can dive into the most visually demanding mobile games for hours, and the phone stays remarkably cool and perfectly smooth, delivering a console-like experience right in my hands. But the biggest game-changer is undoubtedly its endurance. Even with heavy multitasking and gaming sessions, the battery lasts for nearly two full days on a single charge, completely eliminating the battery anxiety I used to have with previous phones. It is incredibly rare to find a device that perfectly balances such incredible gaming and multitasking power with phenomenal endurance, making the S25 Ultra an abso
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on September 7, 2026
Posted by: LadyYaYa
[This review was collected as part of a promotion.] So initially I wanted a phone that comes with the micro SD slot bc I love separate storage from my phone for pictures and videos; however I am glad that I chose the Samsung Galaxy S25 Ultra (512G). Everything runs smoothly and the quality of videos and pictures is even better than older galaxy s models. The only thing I this phone had is the Bluetooth capabilities with the S Pen. If it had that, I'd definitely give is 5 stars!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra review
on September 7, 2026
Posted by: serbzero
[This review was collected as part of a promotion.] Had it for almost two years, happy with it. Battery is not holding up amazingly even though I inky charge to 80% with abttery protection feature... I think it lost 8% capacity... So if Samsung had a bigger batter instead of only 4800mah, I woukd give it 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good size overall
on September 7, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this phone for it's screen size to weight ratio. Not too heavy or light feels good to hold for long periods of time while streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S25 Ultra has numerous great features
on September 7, 2026
Posted by: LADEEBUGE
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra and I chose my device because of some of the unique features that it contains. I am unequivocally an Android person and have been for quite a number of years. I have always leaned toward the Samsung S Series although I have in the past purchased other Android devices and after the experience with those other devices, I went back to the S Series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Ultra 2025
on September 7, 2026
Posted by: Fernandez
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn't reinvent the wheel, but it polishes the spokes to a mirror finish. By fixing the ergonomics, retaining the best anti-reflective display on the market, and packing top-tier silicon, it stands comfortably as the ultimate no-compromise Android flagship for power users.
The Galaxy S25 Ultra is basically the same powerhouse phone as before, but with all the tweaks everyone was asking for. They finally got rid of those sharp, pointy corners that used to dig into your palm, made it noticeably thinner and lighter, and squeezed in a slightly larger screen with practically invisible bezels.
On the inside, it flies with the new processor, the ultrawide camera got a solid upgrade, and it keeps that incredible anti-reflective display that is an absolute game-changer under bright sunlight. The battery easily cruises through a full day of heavy use. In short: they smoothed out the annoying little flaws of the last model to make it way more comfortable for daily use.
The Galaxy S25 Ultra is basically the same powerhouse phone as before, but with all the tweaks everyone was asking for. They finally got rid of those sharp, pointy corners that used to dig into your palm, made it noticeably thinner and lighter, and squeezed in a slightly larger screen with practically invisible bezels.
On the inside, it flies with the new processor, the ultrawide camera got a solid upgrade, and it keeps that incredible anti-reflective display that is an absolute game-changer under bright sunlight. The battery easily cruises through a full day of heavy use. In short: they smoothed out the annoying little flaws of the last model to make it way more comfortable for daily use.
Value
5
Written by a customer while visiting Samsung US