Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,204 Reviews)
Rating breakdown 27,204 reviews
5 Stars
23,321
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
A Leap Forward in AI and Performance
on February 9, 2025
Posted by: TheHound
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer. With its impressive AI features, the phone offers a seamless and intuitive user experience. The AI enhancements genuinely improve usability, from smart photo editing to real-time language translation that's more accurate and easier to use. The camera's AI now accurately recognizes scenes and objects, ensuring every photo looks professional. The AI-driven battery management optimizes power usage, allowing the phone to last all day, even with heavy use. Additionally, the AI assistant is more intuitive and responsive, simplifying daily tasks.
The battery life is another standout, easily lasting through a full day of heavy usage without needing a recharge. The 5000mAh battery, combined with fast charging and wireless charging options, ensures you never run out of power.
Other new features include the stunning display, high performance, enhanced camera system, and sleek design. The 6.9-inch Dynamic AMOLED display offers vibrant colors and sharp details, making video watching and gaming highly immersive. Equipped with the latest processor and 12GB of RAM, the S25 Ultra handles multitasking effortlessly. Apps open instantly, and there is no lag, even with demanding applications. The quad-camera setup, including the 200MP main sensor, delivers excellent photos in any lighting condition. The improved zoom capabilities are ideal for capturing distant subjects with clarity.
The battery life is another standout, easily lasting through a full day of heavy usage without needing a recharge. The 5000mAh battery, combined with fast charging and wireless charging options, ensures you never run out of power.
Other new features include the stunning display, high performance, enhanced camera system, and sleek design. The 6.9-inch Dynamic AMOLED display offers vibrant colors and sharp details, making video watching and gaming highly immersive. Equipped with the latest processor and 12GB of RAM, the S25 Ultra handles multitasking effortlessly. Apps open instantly, and there is no lag, even with demanding applications. The quad-camera setup, including the 200MP main sensor, delivers excellent photos in any lighting condition. The improved zoom capabilities are ideal for capturing distant subjects with clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra worth the wait
on February 9, 2025
Posted by: Red72
Waited for the s25 ultra instead of getting the s24 ultra and I'm glad I did .the pre order price was unbelievable price plus 1 tb storage made it a easy choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 9, 2025
Posted by: Terrylynn
This is a great phone if you like AI. As for me I don't want to deal with it at the age of 66. My husband loves it.
Written by a customer while visiting Samsung US
Customer Rating
5
I had the S23 ultra and just bought this one, I'm
on February 9, 2025
Posted by: Jhonancm
[This review was collected as part of a promotion.] I use my phone almost like my personal computer, that's why I love Samsung because it's super versatile, I can work, do all the office tasks. One of the applications that I like the most right now is Now Brief.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 9, 2025
Posted by: Lightnin
[This review was collected as part of a promotion.] I do an upgrade every 4 years and the change from the S21 Ultra to the S25 Ultra is huge. The speed, camera and AI are a night and day difference. Highly recommended upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on February 9, 2025
Posted by: TheBlueTiger
[This review was collected as part of a promotion.] The phone is extremely fast and only had some small bugs so far. I upgraded from an S21 Ultra and I'm missing the better 100x zoom though from that phone. Plus the ability to use the S pen as a remote shutter would've been so nice. Not sure how often I would've used it, but to have it would've been helpful for those small situations. Overall still a huge upgrade and loving it so far. Maybe the next few generations will be the perfect phone. Also surprisingly, I use the Now Brief more than I expected, it's super helpful if you use your calendar a lot and like to check the weather, etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Device with power
on February 9, 2025
Posted by: Saim17
[This review was collected as part of a promotion.] The new s25ultra is quite a unique and powerful device with enchanced features and a slight change with the body make. While i am mesmrized by the design and features i wished the samsung should had kept tge bluetooth feature in spen entact with the phone for the air gesture feature, along with the interface not resembling the competitor phone.
Value
4
Response from Samsung USBy R&R Team, February 10, 2025
Hey Saim17, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so pleased with the enhanced features of your new device, and we would love to help you have the best experience possible. We have provided a link to an article to help you with the capabilities of the redesigned S Pen. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It really is beautiful. I like his new design.
on February 9, 2025
Posted by: 980manu
[This review was collected as part of a promotion.] The new AI features are really great, I really like them.
Value
5
Written by a customer while visiting Samsung US