Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,205 Reviews)
Open Ratings Snapshot
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Excelent cellphone
on February 10, 2025
Posted by: Misamex
[This review was collected as part of a promotion.] I was execptical with the new version but i jump from 22 to 25 and has been a great experience
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the AI and protection
on February 10, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] I am user since 2012 my first phone was Note 5 I really love samsumg alot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra is the best phone
on February 10, 2025
Posted by: SteeveLouis001
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra can be described as a flagship powerhouse that pushes the boundaries of smartphone technology. Here's a breakdown of its key aspects:
* Stunning Display: A large, vibrant AMOLED display with a high refresh rate for smooth visuals and immersive experiences.
* Pro-Grade Camera System: Expect a cutting-edge camera setup with multiple lenses, including a high-resolution main sensor, a powerful zoom lens, and an ultrawide lens, all working together to deliver exceptional image quality in any situation.
* Blazing-Fast Performance: Powered by a top-of-the-line processor, the S25 Ultra handles demanding tasks with ease, whether it's gaming, multitasking, or content creation.
* Long-Lasting Battery: A large battery capacity ensures that you can go through your day without worrying about running out of power.
* Premium Design: The S25 Ultra boasts a sleek and stylish design, crafted with premium materials that exude quality.
* S Pen Integration: Samsung's signature stylus allows for precise input, note-taking, and creative expression.
* AI Enhancements: The S25 Ultra likely incorporates AI capabilities to enhance various aspects of the phone, from camera performance to user experience.
Overall, the Samsung Galaxy S25 Ultra is designed to be the ultimate smartphone, offering top-tier performance, a versatile camera system, a stunning display, and a premium design. It's a device that caters to users who demand the best and are willing to pay for it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A power house
on February 10, 2025
Posted by: That samsung guy
from Wisconsin
Expertise:Expert
This represents a balanced upgrade from previous Note and Ultra models. While I preferred the curved edges of the S21 Ultra, the flatter screen's enhanced durability is understandable. Eliminating the sharp corners of recent Ultra models was a wise decision. The flat sides contribute to a more manageable hand feel. I am impressed by the extended battery life achieved with the familiar 5000 mAh battery. While long-term assessment of AI capabilities is pending, the device otherwise adeptly handles diverse smartphone applications, from professional tasks to gaming. The S25 Ultra offers comprehensive functionality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Too many new features
on February 10, 2025
Posted by: Lbhusal
[This review was collected as part of a promotion.] All good and, i like the new audio ereaser feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Ultra Yet!
on February 10, 2025
Posted by: TarHeel
[This review was collected as part of a promotion.] The aesthetics are beautiful. The in hand experience is very comfortable. The AI features are amazing. Scrolling and navigation is very fast and smooth. One UI version 7 has endless customization choices. The Now Brief and Now Bar keep me up to date with current news, events, and schedules The cameras and all of their features make me feel like a professional photographer. I really enjoy using the audio eraser. The S Pen offers great features and convenience. I have owned several Notes and Ultras. The Galaxy S25 Ultra is the best yet. I love it owning it and using it. It is definitely a flex.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Should have kept my S24 Ultra
on February 10, 2025
Posted by: jd1761
from Miami
Expertise:Intermediate
Should have kept my S 24 Ultra. Received S 25 Ultra and feels like I downgraded from first class to coach. Small phone, rounded corners, no bluetooth pen. Just like every other phone except twice the price.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 11, 2025
Hi there Jd1761, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device are to you every day. While the corners have a more round shape with the Galaxy S25 Ultra the display size has been slightly enlarged from 6.8 inches to 6.9 inches. The weight has been lessened and the width and depth have been made smaller for a more easily carried device. If you are seeking a larger display the Z Fold Series of device has the largest inner display. We have also provided a link to an article to help you with the updated features and usage of the S Pen with your device. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on February 9, 2025
Posted by: Madhanagopal
[This review was collected as part of a promotion.] I like so much of option at this model I thank to Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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