Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Phone is honestly solid and gives you top of line
on February 11, 2025
Posted by: Bazie911
[This review was collected as part of a promotion.] Going from a smaller S23 serious phone to the S25 Ultra has been great. The phone is just that much better than the smaller model. Only negative I have is the weight and size of the phone. I know what size phone I was going to so there has been an adjustment period. The stylist is new to me and I really like it when I choose to use it. Great option to have. If your thinking about jumping to the ultra - do it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing design.
on February 11, 2025
Posted by: Zakievrus
[This review was collected as part of a promotion.] I like amazing design, powerful processor Snapdragon 8 Elite. but I sad because s-pen without Bluetooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightest ultra I used
on February 11, 2025
Posted by: Mzatar
[This review was collected as part of a promotion.] Seamless ease of use, from handling the phone to handling tasks, battery is better than s24 ultra, also the screen and the camera is way better and faster, it feels a lot smarter than all the previous ultras I had from its fast processor and less heating up. I'm glad I got this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AMAZING!
on February 11, 2025
Posted by: Malc321
[This review was collected as part of a promotion.] So I already had the S24 Ultra but after watching Samsung's unpacked event I just wanted to upgrade, and I'm happy I did. The phone is beautiful and I love the rounded corners, the upgraded camera is amazing, and One UI 7.0 is super fun with its great features. I'm very pleased with this phone and I'm happy with the quality of products Samsung produces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra lightweight
on February 11, 2025
Posted by: Handypro4u
[This review was collected as part of a promotion.] I really like the "now brief" status bar at the bottom, easy to look at and outnof the way. Very seamless interface with the bright screen too. Excellent battery life also. Super happy with the new Samsung s25 ultra. You won't be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones out there
on February 11, 2025
Posted by: deathdefyingdemon
[This review was collected as part of a promotion.] I started off with an s22 plus. Loved it and didn't really see a need into upgrading until I came across a good deal for the s24 ultra. I wasn't too impressed with that one, so I decided one last time to upgrade to the new s24 Ultra after hearing all the new AI features such as the audio eraser and something I use every day - the now briefs. I have Gemini built right into my phone just by holding down the power button and One UI 7 is already a highly customizable user interface that it bests everything out there. So far, I'm in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A good update from my S23 Ultra.
on February 11, 2025
Posted by: StefBar
[This review was collected as part of a promotion.] The now brief helps me get a quick overview and recap of my day. I also enjoy the Google Gemini features. I look forward to more tutorials on using the A.I. assistant features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung took away features: Bluetooth pen is gone
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Why take away the Bluetooth pen? Using it for remotely snapping a photo was very useful. This is a dumb move samsung. The ultra phone should have all the features and more. You added LOG! Who even knows what LOG is? But then remove the Bluetooth pen? Makes absolutely no sense.
Value
1
Response from Samsung USBy R&R Team, February 13, 2025
Hi there EddieSuarez, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to the features of your device can take some time to adjust and integrate in to your daily usage. We have provided a link to an article to help you with the features of the redesigned S Pen. We have also shared a link to the full device manual that highlights both voice and hand gestures you can use with the camera of your phone. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US