Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(19,913 Reviews)
Rating breakdown 19,913 reviews
5 Stars
17,133
4 Stars
2,156
3 Stars
372
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,144)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone for multitasking
on November 3, 2025
Posted by: SamSam7
[This review was collected as part of a promotion.] I am a mother of 7, working from home, and managing all my family's activities. This phone is a powerhouse with spilt screen, built in Microsoft, and all of the newer ai features. It's like a mini tablet.
Value
5
Written by a customer while visiting Samsung US
Posted by: Zee awan
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone ever unbeatable camera resolution and Fast processing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The s24 ultra was better. Thats not a compliment.
on November 6, 2025
Posted by: Nick98
[This review was collected as part of a promotion.] This phone has had quite a few problems that I should not have to deal wkth and I shouldn't have to reset my settings to fix the problems that ive never had before on any other phone including my galaxy 24 ultra.
Value
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as expected. Without knowing what features specifically are causing this frustration for you, we have provided a link to the Samsung Support Team for your convenience. They can help you troubleshoot your experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has been by far the most reliable brand!
on November 12, 2025
Posted by: Combatwounded
[This review was collected as part of a promotion.] Samsung has been the most reliable and easiest to use brand to date for my family and I. Their AI system has dramatically helped with school work and business issues we have experienced. There is no guess work, having to restart, unplug, or none of those crazy steps when connecting devices to a network or to other Samsung devices. Samsung is my favorite brand and as a person who has an issue with perfection Samsung has by far kept their products as close to perfect is every way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"I'm absolutely loving my Samsung S25 Ultra!
on November 15, 2025
Posted by: Meharji
[This review was collected as part of a promotion.] "I'm blown away by the Samsung S25 Ultra's camera capabilities! The picture quality is stunning, with crisp details and vibrant colors. The video quality is equally impressive, with smooth stabilization and incredible low-light performance.
The AI features are game-changers - the scene optimizer, object detection, and portrait mode are incredibly intuitive and produce professional-grade results. The zoom capabilities are also remarkable, allowing me to capture distant subjects with ease.
Other standout features include the massive display, lightning-fast performance, and long-lasting battery life. The S25 Ultra is a powerhouse of innovation, packed with cutting-edge tech that's redefining mobile photography and productivity. If you're looking for a top-tier smartphone, look no further
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android on the market
on November 19, 2025
Posted by: Skylarlovessamsung
[This review was collected as part of a promotion.] What's not to love about this phone? Excellent features, camera does extremely. S Pen is very convenient when signing documents. Screen is large and this phone is compatible with so many devices. Galaxy AI is amazing and I dont see myself ever switching to anything unless it's a samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: AnitaToylt
[This review was collected as part of a promotion.] Just got my hands on the new phone, and wow, this thing is a beast! The display is absolutely stunning, making everything pop with vibrant colors. Plus, the camera system is seriously next-level; I'm capturing shots I never thought possible. And don't even get me started on the AI features – they're like having a personal assistant built right in. Honestly, this upgrade feels like a massive leap forward in mobile tech
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refining an Already Brilliant Package
on November 26, 2025
Posted by: Amedate
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn't reinvent the wheel, and that's its greatest strength; instead, it takes the near-perfect foundation of its predecessor and refines it into the most complete and formidable flagship Android phone on the market. It retains the beloved premium titanium frame and stunning, flat 6.8-inch Dynamic AMOLED 2X display, but now with even brighter peaks and enhanced visibility in direct sunlight. The camera system, already a benchmark, sees incremental but meaningful upgrades—likely a new primary sensor with improved low-light capabilities and even more sophisticated AI-powered software for unparalleled computational photography, making its already stellar zoom and video performance even more untouchable. Powered by the next-generation Snapdragon chip and cooled more effectively, it delivers blistering, sustained performance for everything from multitasking to mobile gaming, all while the battery life remains an absolute all-day workhorse. While the design is familiar and the price is predictably premium, the S25 Ultra is a masterclass in iterative perfection, solidifying its reign as the pro-level smartphone to beat for those who demand the very best.
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hi there Amedate, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the amazing features of this device and finding it so refined and elegant. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US