Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,991 Reviews)
Rating breakdown 26,991 reviews
5 Stars
23,184
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 Ultra Great Upgrade
on February 11, 2025
Posted by: fuelbizkit
[This review was collected as part of a promotion.] Love the seamless actions between apps. I use my phone all day long, great battery life, excellent screen resolution and amazing quality photos. A perfect upgrade from my S23 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is not better that the S23 ultra
on February 11, 2025
Posted by: Texasrican123
[This review was collected as part of a promotion.] The pencil is not bluetooth connection, so is not able to take photo. The pictures look so nice but could be better if the pencil is able to take pictures
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi there Texasrican123, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take some time to adjust when some of your favorite features of your device have changed. We have provided a link to an article to help you discover the functionality of the redesigned S Pen. We have also shared a link to the full device manual to help you discover both voice and hand controls for your camera you can use for the functionality you seek. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Probably THE BEST phone in the market today!!!
on February 11, 2025
Posted by: RajPrajapati
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for about a week now, and I am so impressed with this phone. This phone is packed with great features. As always. The camera on samsung flagship phone is definitely a clear standout, offering just amazing clarity and detail in every shot. Whether it's a wide angle shot or a close-up, the results are just outstanding.
Overall, the Samsung Galaxy S25 Ultra has exceeded my expectations in every way, and I would highly recommend it to anyone in the market for a new smartphone. Probably the best phone out there today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Top Notch
on February 11, 2025
Posted by: KNDYZIS85
[This review was collected as part of a promotion.] I haven't bought a new phone since the S21 and man am I glad I waited! Everything is great from the anti-glare, to the translations, to the camera, & videos. Can't wait to really learn more as I've not even had it a week yet! The Now Broef is one of my favorite new features! Definitely can't forget to mention the seamless actions across apps and the oh so awesome audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, fresh, light, and simple.
on February 11, 2025
Posted by: Gottahavethebest
[This review was collected as part of a promotion.] I really loved my S24 Ultra! It will be missed.
The S25 is fast! Clean, seamless, and makes using a phone throughout the day for reading, managing content, and all the entertainment a great experience!
Paired with an awesome case the weight reduction is fantastic! The battery has been a welcomed and enjoyed upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best device on the market.
on February 11, 2025
Posted by: G30rg3
[This review was collected as part of a promotion.] I have had the new s25 ultra for less than 15 days, the truth is that since I took it out of the box it felt like a very high-quality device focused on details, the use of artificial intelligence was forced at first but little by little it is solving many tasks in the day to day such as being able to schedule meetings, alarms and search for information, I just think about it, in short, a good choice of device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device
on February 11, 2025
Posted by: Breal1981
[This review was collected as part of a promotion.] I'm coming from the base s23 so this is a huge and pleasant jump for me I wanted something I could do a lot with,boy did Samsung deliver with all its new features,it's just a game changer how much you can do with this device,very satisfied with my upgrade for sure...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's The Small Things That Matter
on February 11, 2025
Posted by: vxHIMxv
[This review was collected as part of a promotion.] I have been an owner of a few Samsung devices over the years and it would seem Samsung has, year after year, found a way to optimize what I would say is the Pinnacle of cellphones with the new Samsung Galaxy S25 Ultra. From the minor upgrades to frame and glass, to the seamless action across apps, They have figured out how to continuously improve upon an already excellent formula by bringing out Now Brief. A context aware Now Bar that feeds you the things you care about, such as sports scores, navigational directions, and almost anything else you could want. Topping my list is the new Audio Eraser, which is like a noise cancellation mode for your phone. Samsung has found a way to leverage AI to great effect once again to analyze audio and then remove unwanted background noise leaving you with only what you want to hear.These are just the new things being brought to the table with the Samsung Galaxy S25 Series of phones. I haven't even gone into the technical specs that have all been upgraded and polished to a pristine condition, but I will have to leave that for another review.
Value
5
Written by a customer while visiting Samsung US