Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung S25 Ultra is the bomb!!!!!
on February 11, 2025
Posted by: Timbo88
[This review was collected as part of a promotion.] I've only had my new phone for a week, and I'm already impressed. I'm especially enjoying the AI features so far. It's making my user experience much smoother and more efficient. The phone itself is also fantastic, but the AI is a standout feature. I'm excited to see what else it can do as I continue using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience!
on February 11, 2025
Posted by: NumberoneSamsungfan
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands down the best phone I’ve ever owned. The level of customization and freedom to design the user experience exactly how I want is unmatched. From the seamless performance to the stunning display, everything about this phone feels premium.
The camera system is truly revolutionary! With its advanced photo and video options, I can capture breathtaking shots in any lighting condition. Whether I’m taking ultra-clear zoomed-in images, recording smooth 8K videos, or experimenting with pro-level manual settings, this phone delivers outstanding results.
Multitasking is effortless with the seamless actions across apps, making it incredibly efficient for work and play. The battery life is impressive, easily lasting through a full day of heavy use. Samsung has outdone itself with the S25 Ultra, and I can’t wait to see what new features they bring in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Opinion...
on February 11, 2025
Posted by: JessyG
[This review was collected as part of a promotion.] I have yet to scratch the surface of this phone as I've only had it for a week. One glaring issue i found out later was the inability to expand memory. I might not of even got it. Hopefully this changes in the future. I haven't seen the audio eraser or the seamless actions or the now brief. I have used the Microsoft 365 which is going to come in handy at work later on down the line.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hello there JessyG, we appreciate you taking time out of your day to share your experience with your new Samsung Galaxy S25 Ultra with us. We are happy to hear that you are initally pleased with the enhanced features of your device. We have provided a link to the full device manual to help you with some of the Galaxy AI features like audio eraser and seamless actions. We have provided a link to a video to help you customize the Now Brief on your device. Lastly, if you are finding the storage to be insufficient for your needs, in an effort to enhance the durability and water resistance of your device, we have switched to cloud based digital storage expansion. We have provided a link to the Samsung Support Team to help you with this or any other questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great multi tasking phone and awesome AI built in.
on February 11, 2025
Posted by: Superman
[This review was collected as part of a promotion.] Great functionality on all the apps and power tools for work, school, personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and responsive
on February 11, 2025
Posted by: donj13
[This review was collected as part of a promotion.] I was blown away compared to my old s23 ultra this phone is fast and responsive and bootup is quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on February 11, 2025
Posted by: Seabass
[This review was collected as part of a promotion.] Very good battery the phone is almost weightless. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI-Powered Pocket Assistant!
on February 11, 2025
Posted by: Nakmuay
[This review was collected as part of a promotion.] Just got my S25 Ultra and it's awesome! Love the sleek design and powerful performance. The AI features are super useful, especially Now Brief. It's like my own little AI assistant, giving me a quick rundown of my day from my calendar, emails, and news, all without unlocking my phone. It even learns what I like and adapts to where I am, like showing flight info at the airport. It's proactive too, reminding me of things before I even think of them. Would be cool if it worked with more apps and let me interact with stuff directly from the feed, but even as is, Now Brief is a game-changer! Definitely my favorite feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Impression
on February 11, 2025
Posted by: IJMF4Music
[This review was collected as part of a promotion.] For long I was a OnePlus fan. However, I just got my S25 Ultra and I am loving it! Specially the ability to erase things from an image! I had tried it on Pixel and it has a bit more to go. Also, "Now Brief" it's an amazing tool to have to stay organized. I see my self using it daily. The only downside is there are. Lot of apps pre-installed. Wished companies would stop doing this. I think a better way would be to create an intro page in the programing of the phone where it guides users through this and let the user install what's needed. Other than that, I am loving this phone.
Value
4
Written by a customer while visiting Samsung US