Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,639 Reviews)
Rating breakdown 25,639 reviews
5 Stars
22,003
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
3
Okay device
on May 28, 2026
Posted by: GiddyUpGabe
[This review was collected as part of a promotion.] Galaxy Ai is cool, phone could come in better colors. Mine died after 1yr owning it
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
A True AI Powerhouse
on May 28, 2026
Posted by: IRoTheDragon
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most impressive smartphones I have ever used. From the moment I started using it, everything about the phone felt premium, polished, and incredibly futuristic. Samsung has managed to combine powerful hardware, stunning design, advanced AI features, and one of the best smartphone cameras into a device that genuinely feels ahead of its time.
One of the standout features of the S25 Ultra is its artificial intelligence integration. Samsung did not just add AI for marketing purposes. The AI tools actually improve daily usage in meaningful ways. The live translation features are extremely useful during calls and messaging, especially when communicating with people who speak different languages. The AI writing assistance helps rewrite messages, emails, and notes in different tones instantly, which saves a surprising amount of time. Circle to Search and AI-powered image editing also feel incredibly smooth and natural. Removing unwanted objects from photos or enhancing blurry pictures takes only seconds and looks almost professional. The phone feels smart in a way that genuinely improves productivity and convenience.
Performance on the S25 Ultra is exceptional. Apps open instantly, multitasking is effortless, and gaming feels incredibly smooth. Even with heavy usage, the phone remains responsive and efficient. Samsung’s software optimization deserves a lot of credit because every
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luv my Galaxy
on May 28, 2026
Posted by: LuvmyGalaxy
[This review was collected as part of a promotion.] I love my Galaxy 25 ultra! It has so many options. The AI is awesome I can be cross the room after my phone amd ask it questions set appointments alarms etc. Plus with the S Pen makes it easier to edit photos or write.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 ultra exceeding expectations
on May 28, 2026
Posted by: TruEngineer
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a new benchmark in the smartphone industry, completely outclassing the competition through its groundbreaking hardware, camera, and Galaxy AI integration. Powered by the latest One UI interface and the blistering speed of the Snapdragon 8 Elite processor, its advanced capabilities function as an intuitive personal assistant that dramatically boosts productivity. For school and work, students can leverage real-time note formatting to organize messy lecture notes instantly, while professionals use automated document synthesis to distill long reports. In multicultural environments, the seamless live translation feature breaks down language barriers in real time during global business calls or international study groups. Additionally, live audio eraser tools allow users to completely isolate a speaker's voice, removing distracting background noise from recorded lectures and meetings. The device elevates productivity even further with its integrated S Pen, allowing users to seamlessly transition from typing to fluid handwriting. Features like S Pen to Text automatically convert handwritten brainstorms into clean, editable digital documents. The precision of the S Pen makes it easier than ever to navigate complex spreadsheets, crop precise content with AI Select, or use Screen Off Memo to immediately jot down fleeting ideas without unlocking the device. Beyond intelligence, the device redefines mobile imaging with an unparalleled quad cameras
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5