Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,640 Reviews)
Rating breakdown 25,640 reviews
5 Stars
22,004
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Loving the s pen.
on May 26, 2026
Posted by: Queenof2
[This review was collected as part of a promotion.] Best galaxy AI features yet. A bit big in size but I guess that is what it was about. All around great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display, UI and best android experience
on May 26, 2026
Posted by: RoboticsEngineer
[This review was collected as part of a promotion.] This phone is an absolute powerhouse for both work and play. I use it constantly for streaming my favorite shows, gaming during my downtime, and managing my daily workflow, todo list, ideation, and patent designs. The Galaxy AI features are a massive bonus, making things like photo editing and quick translations incredibly easy and intuitive. The live call translates and voice recording transcribing and skipping silence is best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very durable with lots of storage
on May 26, 2026
Posted by: Wolfiebutterfly16
[This review was collected as part of a promotion.] I use my phone daily between work, gaming, and social networking for which it has lasted very well. Can't count the number of times I drop my phone and it still has not cracked the screen. Plus with the amount of dog photos I take, or screenshots I never delete and I've yet to run out of storage.
I haven't really utilized much if the Galaxy AI to form much of an opinion on it yet. But overall this phones been a sturdy generally fast phone. I'm sure I'll probably upgrade in the next year, love staying up to date on phones, but I'll never switch from an android
I haven't really utilized much if the Galaxy AI to form much of an opinion on it yet. But overall this phones been a sturdy generally fast phone. I'm sure I'll probably upgrade in the next year, love staying up to date on phones, but I'll never switch from an android
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultr is a lifesaver for me.
on May 26, 2026
Posted by: LookNoMore
[This review was collected as part of a promotion.] I have significant vision and hearing deficits, so I ordered the Samsung Galaxy S25 Ultra hoping the increased screen quality would help me to see things I would otherwise miss. It was the perfect choice and I couldn't be happier because the picture clarity is so much more than I had hoped for.
What I didn't know is that the Galaxy S25 Ultra also seemlessly connects with my hearing assist devices and local emergency public address systems for the hearing impaired. I receive constant help from the Galaxy S25's integrated technology. Among the features that I use is the choice to have my phone calls and other conversations instantly transcribed. No more having to ask others to repeat themselves or missing out on important conversations altogether.
I can even receive emergency alerts tailored for my specific needs. And if I am ever in danger, I can effortlessly and instantly broadcast my my need and location to whomever I have chosen.
I also use the Galaxy AI to edit photographs to eliminate the unplanned photobombers, adjust the coloring or cleanup old, fading pictures that would otherwise be lost to time.
Everyday, as I use my Galaxy S25 Ultra and it's built-in AI, I find new features that I can't imagine living without. It doesn't just allow me to see the world, it allows me to hear and be a part of it, as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how much you can customize
on May 26, 2026
Posted by: Lesliedann
[This review was collected as part of a promotion.] I use it for watching videos and listening to music. The volume is incredible
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 26, 2026
Posted by: XoAlyciaxo
[This review was collected as part of a promotion.] My favorite features are the Galaxy AI features. Technology has advanced so much and i love what I can do from the palm of my hand. I love the search Galaxy AI options that help you find anything you circle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 26, 2026
Posted by: XoAlyciaxo
[This review was collected as part of a promotion.] My favorite features are the Galaxy AI features. Technology has advanced so much and i love what I can do from the palm of my hand. I love the search Galaxy AI options that help you find anything you circle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
bluetooth sPen missing
on May 26, 2026
Posted by: StefanoM
[This review was collected as part of a promotion.] Galaxy AI is fine but it's unacceptable that the sPen lost the bluetooth.
Value
3
Written by a customer while visiting Samsung US