Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,640 Reviews)
Rating breakdown 25,640 reviews
5 Stars
22,004
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The phone always does the updates and is quick
on May 26, 2026
Posted by: Ksharp
[This review was collected as part of a promotion.] Galaxy ai works great i love this phone it is the fastest phones ive ever had
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 26, 2026
Posted by: Beeley
[This review was collected as part of a promotion.] I've been using Samsung galaxy and note devices for the past ~8 years. This is one of the best phones out there. The pictures are great, ui is amazingly smooth and powerful. I am a power user and appreciate how well everything works together. The galaxy ai is a great addition and has increased my productivity. Love everything about this phone and will continue to use Samsung for another 10 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top shelf device
on May 26, 2026
Posted by: Southbound
[This review was collected as part of a promotion.] I don't have one issue of this phone. I moved up from the S22 Ultra and I was shocked how much faster and snappy this device is compared to my old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, But S Pen Took a Step Back
on May 26, 2026
Posted by: Bosniak83
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an excellent overall experience with a premium design, beautiful display, strong battery life, and extremely smooth performance. The cameras are reliable in almost every lighting condition, and the device handles gaming, streaming, work tasks, and multitasking effortlessly. I regularly use it for watching movies, browsing, editing photos, and staying productive throughout the day.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly, feels great. Galaxy AI is the best.
on May 26, 2026
Posted by: Badolfob
[This review was collected as part of a promotion.] Very user friendly. Over best for social and business use. Galaxy AI is unmatched to any other AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks!
on May 26, 2026
Posted by: Kreech79
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for everything from using the calculator to maps. Its fast processor makes anything I do feel seamless. The camera is the best I've ever owned. The AI features are used daily, helping my old brain navigate through options I know very little about. Since I've purchased this devise, my life is just better. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I have owned.
on May 26, 2026
Posted by: Animal
[This review was collected as part of a promotion.] I use it for streaming and gaming. Both are great when using the phone. Also love the Galaxy AI makes looking and finding info easy. Samsung you the best .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is everything.
on May 26, 2026
Posted by: M1MXRAYAH
[This review was collected as part of a promotion.] I’ve been really really impressed with the Samsung Galaxy S25 Ultra so far. The screen looks amazing, the camera takes super detailed photos, and everything feels really fast and smooth whether I’m gaming, watching videos, or just using apps every day. The battery also lasts me all day without stressing about charging. It is pretty expensive, and if you already have a recent Ultra model the upgrade might not feel huge, but overall it honestly feels like one of the best and most complete phones you can get right now.
Value
5
Written by a customer while visiting Samsung US