Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,640 Reviews)
Rating breakdown 25,640 reviews
5 Stars
22,004
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
This product has exceptional features but..
on May 25, 2026
Posted by: Cbcollins51
[This review was collected as part of a promotion.] I have found galaxy ai to be very helpful in most cases. However its lack of compatibility with most outside apps leave much to be desired. Also when paired with galaxy buds gemini struggles to comprehend well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone excellent camera
on May 25, 2026
Posted by: Okctravler
[This review was collected as part of a promotion.] I love the galaxy ai its freaking awsome
Let's me fix old photos that were in rough shape , camera is amazing
Let's me fix old photos that were in rough shape , camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device with premium features, but an honest
on May 25, 2026
Posted by: Eiad78
[This review was collected as part of a promotion.] The device is beautiful and the features are very nice, but honestly the camera is not exactly as Samsung and the influencers described it. It is good, but I feel the description was a bit exaggerated. Also, the phone gets warm sometimes, and I think the battery should have been better for a device at this level.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly Personalized and Processes Perfectly
on May 25, 2026
Posted by: amb072893a
[This review was collected as part of a promotion.] I have had my S25 Ultra for awhile now and I still love my phone! I love that I can personalize everything to exactly how I want it to look on my screens for easy transitioning based on what I am doing with my phone every day. My phone only ever acts up if it needs an update, but otherwise it runs quick and efficiently so I am not struggling to work on my phone or just play around with apps. Don't plan to get a new one anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is my favorite
on May 25, 2026
Posted by: Gman619
[This review was collected as part of a promotion.] This Glaxy device like all the other I have used before is amazing. The AI is great never have had something like this.
I use it for every day streaming movies games. I am a Galaxy fan 100 percent. I use Samsung products because it is the best
Galaxy AI can't wait for more products with this.
Galaxy AI can't wait for more products with this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been samsung guy since i switched from
i phone 4s. Samsung is the best phone on the market hands down
i phone 4s. Samsung is the best phone on the market hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, speed, and power
on May 25, 2026
Posted by: Capy1567
[This review was collected as part of a promotion.] I love the new and improved Galaxy AI after the 8.5 One UI update. It makes life so much easier and not only that it fixed all the issues that I had with the phone previously. Now I can confidently say it is reliable and a great tool on the day to day for meetings, work and overall to help me be more organized. I did expect battery life to be a little better but all things considered I am happy with the battery and the fact that it has stayed the same all throughout the time I have owned the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it, nice phone
on May 25, 2026
Posted by: Rtb51972
[This review was collected as part of a promotion.] Awesomeness, just everything's getting pricey anymore
Value
5
Written by a customer while visiting Samsung US