Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,640 Reviews)
Rating breakdown 25,640 reviews
5 Stars
22,004
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product has nice feautures.
on May 25, 2026
Posted by: JayUrDawg
[This review was collected as part of a promotion.] I love galaxy ai.I love tge samsung galaxy s25 ultra, it is just a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for work or play.
on May 25, 2026
Posted by: MrvicS25Ultra
[This review was collected as part of a promotion.] All my work related apps work with out any issues. Work email and meeting app on the go keep me connected so I don't miss any important information when reviewing documents or attending critical meetings. Galaxy AI saves time when time is of the essence.
Best phone ever.
Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some updates are great
on May 25, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I really wish we had a choice in the ai feature I personally dont care for it. Also I dont like the fact we are being forced to use Google messages it's generic and completely not updated as Samsung messages there's alot you can't do with it. I also wish the feature that we could use a sd card for extra space as we did before. I have been a customer along time I do like the lightness of the phone just wish it was a little bigger like the notes and I do like the camera and some of the upgrades that you all have done have been great but the ones that I've mentioned have not please take these in consideration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device has replaced my business computer!
on May 25, 2026
Posted by: Drea44
[This review was collected as part of a promotion.] My Ultra has all the features I need to run my campground business side. From bookkeeping to release forms, Galaxy AI has made my least favorite part of working for myself almost feel like cheating. The built in stylus makes it a breeze for guests to sign waivers without my constantly having to look for one.
The constant updates have fixed some glitches that I didn't even realize were there and others quickly after I did notice. Unlike other phones where I had to just deal with the funky apps for weeks.
I would (and have) recommended the S25 Ultra to friends and family members 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, but the Bluetooth pen can be bac
on May 25, 2026
Posted by: Bazzministrator
[This review was collected as part of a promotion.] I use my phone for gaming and writing down notes, but I would prefer the Bluetooth Pen to be back as that was a useful feature for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stability and reliability
on May 25, 2026
Posted by: NUS81249
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day for both work and entertainment, and honestly it’s one of the best phones I’ve owned. The performance is incredibly fast, whether I’m multitasking, streaming sports and movies, or using multiple apps at the same time. The battery life easily lasts all day, even with heavy use.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on May 25, 2026
Posted by: Lucescu
[This review was collected as part of a promotion.] I’ve used Samsung Galaxy devices for years, and this one truly stands out. The performance is incredibly smooth, the battery easily lasts all day, and the display quality is unmatched. Galaxy AI features actually feel useful in everyday life — from smarter photo editing to fast search and productivity tools. The camera delivers amazing detail in both daylight and night shots, and the overall design feels premium and durable. Samsung continues to set the standard for Android phones, and this device proves why.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but flawed after updates.
on May 25, 2026
Posted by: 346Morsels
[This review was collected as part of a promotion.] The offing is a great phone and the Galaxy AI is very easy to use and help me out a lot.
I can't give it 5 stars like I would have when Ifirst got the phone because of the updates that have been sent to the phone street the S26 came out.
Let's s call it planned obsolescence. As soon as the S26 came out updates camec to the S25c that caused battery to drain faster, wifi signal and regular phone data signal to stop working like it did at first and it's getting just as bad as my old Samsung Fe 21 model I had before this.
It's very usable so and I do love the phone but I hate that phones aiways get updates to make them worse and worse each update right after a new phone modification comes out and I got this phone 2 months before S26 came out after an update got pushed to my FE 21 that caused it to no longer torn on at all after downloading that FE S21 update. I'm afraid by the time the S28 comes out the same thing will happen to the S25 model line. Let's hope I can pay off this phone vbefore then.
Value
4
Written by a customer while visiting Samsung US