Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,641 Reviews)
Rating breakdown 25,641 reviews
5 Stars
22,005
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Durable and usually reliable
on May 25, 2026
Posted by: RavynBlack
[This review was collected as part of a promotion.] I've noticed the battery life fluxuate from lasting all day to half a day with the same use. Finger print reader isn't always great but it doesn't have any other issues
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and great features
on May 25, 2026
Posted by: BigCeez6
[This review was collected as part of a promotion.] Great features, including videos, and the app runs very smoothly. Had this phone for over a year. For now, I am keeping this phone and I won't upgrade it for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, been a Samsung user my whole life!
on May 25, 2026
Posted by: James10
[This review was collected as part of a promotion.] Love my S25 Ultra, has amazing features especially tbe camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 25, 2026
Posted by: Mathis2014
[This review was collected as part of a promotion.] Galaxy AI has helped tremendously with work task.
Streaming any service is amazing with zero lagging and exceptional video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Phone
on May 25, 2026
Posted by: Whoisyourdaddy
[This review was collected as part of a promotion.] This phone has great features including AI being very helpful. The camera system is most excellent. My reason for a 4 star rating vs 5 is the numerous updates that change location of things settings and other nuances without my permission. It's like you need to learn how to operate your phone again after some updates. Not acceptable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Luckylyfweavee
[This review was collected as part of a promotion.] This is the best phone I've ever had, graphics, processing, having a stylus, photo quality, and the ai features are amazing. The ai features specifically allow me to look up things with ease and also allow me to draw cool pictures with my stylus! 100/10 cant wait to upgrade to a newer one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with nice features
on May 25, 2026
Posted by: Cheekybass
[This review was collected as part of a promotion.] Love this phone. Updates are frequent with the latest updates. AI is useful with multiple functions on this phone. Would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I used to own th S23 ultra until S25 ultra came
on May 25, 2026
Posted by: Camo1223
[This review was collected as part of a promotion.] I absolutely love my S25 ultra very much. It is a tool for me as much as a source of entertainment. I us this machine for work applications such as meetings and collaboration with my colleagues and when I'm just relaxing I enjoying a few games, taking awesome photos of my grandkids. I'm amazed at all the things this machine can do and all the amazing AI features included. I anticipate every update to see what new things this amazing phone can do.
Value
5
Written by a customer while visiting Samsung US