Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,641 Reviews)
Open Ratings Snapshot
Rating breakdown 25,641 reviews
5 Stars
22,005
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This phone has helped with work and every day life
on May 25, 2026
Posted by: MGSPLady
[This review was collected as part of a promotion.] The s pen and taking notes, the calendar, and AI, have improved my work efficiency. From keeping track of ideas and meetings, so I dont forget important dates. AI has helped organize my thought into quality emails and work handouts. I love the camera. I enjoy the speed of my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I was surprised that this was so good!!
on May 25, 2026
Posted by: Thewickedone1111
[This review was collected as part of a promotion.] I got this device for gaming and it doesn't disappoint! I play mobile games constantly and this just keeps rising to the occasion!! I'm happy with the battery life and the screen!! I've had a couple of issues early on but I got that figured out and this phone has been blazing since then!! I absolutely love this phone,it has been amazing this whole time!! Thank you Samsung!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25ultra
on May 25, 2026
Posted by: AndroidMC
[This review was collected as part of a promotion.] SAMSUNG always delivered the best in products. Now, that Galaxy AI use, makes some activities easy and more efficient on time management. I'm using a S25Ultra and with an integrated AI features, very useful on screening calls for a possible robo calls or scam calls when it comes to security features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always!
on May 25, 2026
Posted by: BeelikeBunny
[This review was collected as part of a promotion.] The phone has a great camera, one ui is amazing, screen is great too. I wish samsung kept the Bluetooth feature in the spen though.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in One Product
on May 25, 2026
Posted by: JMartir
[This review was collected as part of a promotion.] Been using my S25 Ultra for about a year now and it’s been solid. Everything runs smooth—no lag, and I can bounce between apps pretty easily. I’m on it a lot during the day for work, browsing, media, all that, and it keeps up without any issues. Battery’s been good enough for my routine, and the display is honestly really clean and sharp. Overall it’s just a reliable daily phone, does what I need without any hassle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone/ picture qaulity
on May 25, 2026
Posted by: Whisperpinai
[This review was collected as part of a promotion.] Love my phone. The picture quality is amazing and also the zoom. Love the way it takes video at concerts as well.. gemini is also my fave . So much better than ChatGpt that everyone pays for . The only downfall is the pen no longer takes pics for you when you take the pen out but its no big deal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: L3GEND
[This review was collected as part of a promotion.] I use Galaxy Ai daily to help me navigate my daily routines. The features are great to use and very helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent premium smartphone with amazing camera
on May 25, 2026
Posted by: Rulilooz
[This review was collected as part of a promotion.] To be honest, this device has completely changed the game for my daily routine. For entertainment, it is an absolute beast. Streaming movies and watching live sports feels incredible because the screen is massive and honestly jaw-dropping. Gaming is super smooth with zero lag, even when I push it hard for hours.
What really blew me away is the Galaxy AI. It actually feels useful, not just a gimmick; things like quick photo edits and smart tools save me a ton of time every single day. For work, multitasking is a breeze since I can easily jump between emails, notes, and projects while on the move.
The best part? I don't have to baby the battery at all. It easily survives a full day of heavy use, so I can go from work mode to just chilling with a game without worrying about a charger. It feels premium, durable, and is worth every bit of hype.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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