Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I love it
on May 25, 2026
Posted by: Kodiakbear
[This review was collected as part of a promotion.] Im busy and active parent and this phone helps me keep it all together while still having style and function.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Williemen
[This review was collected as part of a promotion.] I love this phone...the only thing about this phone is the pen...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
execellent phone,the best of the best
on May 25, 2026
Posted by: titichipilin
[This review was collected as part of a promotion.] super good pictures,the best quality in the world,excellent in movies quality and the best sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on May 25, 2026
Posted by: Bella228
[This review was collected as part of a promotion.] Great phone. Fantastic camera. Crisp look. Good feel in your hand. Nice large display. Good AI features. The only disappointment was the spen not having Bluetooth functionality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Angdotcom
[This review was collected as part of a promotion.] I love my Galaxy phone. It has great features I was not even aware until I bought it.
Recommend highly!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the features bixby is very useful
on May 25, 2026
Posted by: Bigmoe313
[This review was collected as part of a promotion.] Galaxy AI is real cool it helps with suggestions you can even hold a conversation with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 25, 2026
Posted by: Drey12
[This review was collected as part of a promotion.] Great features awesome photos and lightning fast..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great durability and features and AI powered
on May 25, 2026
Posted by: LOVEAIGalaxy
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra for a year now and honestly, this phone feels like it was built for the AI era.
Everything about it feels premium: the display is beautiful, the performance is incredibly smooth, the camera is powerful, and the design feels elegant and futuristic. But the biggest highlight for me is definitely Galaxy AI.
Galaxy AI makes the S25 Ultra more than just a smartphone. It helps with productivity, photo editing, translation, summarizing, searching, organizing, and making daily tasks easier and faster. Features like Circle to Search, AI photo editing, live translation, smart summaries, and other Galaxy AI tools make the phone feel intelligent, personal, and genuinely useful.
The camera is amazing, the screen is stunning, and the speed is excellent — but Galaxy AI is what makes this phone feel special. It turns the S25 Ultra into an AI-powered assistant, a professional camera, a productivity tool, and an entertainment device all in one.
The Galaxy S25 Ultra is powerful, elegant, smart, and future-ready. Samsung really delivered with Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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