Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,641 Reviews)
Rating breakdown 25,641 reviews
5 Stars
22,005
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
2
Slow, slow, slow.
on May 25, 2026
Posted by: S25UltraLemon
[This review was collected as part of a promotion.] Thanks to Galaxy AI, this is the slowest phone I've had in years.
The battery drains faster than the S24 Ultra.
The stylus fell out and the phone is ALWAYS looking for it. In 12+ models starting with the Note, the stylus has never just fell out on its own.
Pictures are blurry, yes the lenses are clean, the protective case used has a sliding lense cover.
Ill be trading this in asap.
The battery drains faster than the S24 Ultra.
The stylus fell out and the phone is ALWAYS looking for it. In 12+ models starting with the Note, the stylus has never just fell out on its own.
Pictures are blurry, yes the lenses are clean, the protective case used has a sliding lense cover.
Ill be trading this in asap.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great for editing pictures
on May 25, 2026
Posted by: Sawbuck
[This review was collected as part of a promotion.] I use my Samsung phone exclusively. It is my home phone, my cell phone, my game device, my news source, weather notification, and my camera. In other words, I use it daily for most everything I do. And,it's great to answer my questions. I just say "hey Google" and ask away!
I particularly like using AI when I take pictures and need to edit them. I can remove objects or use the AI features to touch up rough spots. I'm anxious for future updates with more features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device can help you
on May 25, 2026
Posted by: Shawan
[This review was collected as part of a promotion.] This device has helped me with formatting a two week notice to assisting me in my new career.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the cameras and the stylus
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for everything everyday from work apps which I use like 8 different apps for work , to games like clash of clans and summoners war , I've been really happy with the storage space and how many apps I can have and still not overload storage space I like to stream on long road trips series like star trek and star gate and it runs all of those streaming apps really well however even when I got the phone it was suppose to have really good battery life and whole it does put perform every other device I've ever had it still doesn't last a full work day of use for my work apps 8 hours without being really low on battery at the end of the day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Samsung phone
on May 25, 2026
Posted by: SamsungFanLover26
[This review was collected as part of a promotion.] Great features. Excellent photo captures. Fantastic lenses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and updates
on May 25, 2026
Posted by: Xavibuys
[This review was collected as part of a promotion.] I love my phone. The camera is awesome and I use Galaxy AI to create pictures to remodel my home. I have a lot of money my submitting my own ideas via Galaxy AI Imstead of paying someone to put my ideas on paper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all my Galaxy!
on May 25, 2026
Posted by: Romierome
[This review was collected as part of a promotion.] We are a Galaxy family! We love our Galaxies! Love the functional use it provides for work and home. Great camera! Super sharp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 ultra is the best phone I ever purchased.
on May 25, 2026
Posted by: BIGDOG
[This review was collected as part of a promotion.] The phone is sleek but durable. And I need a durable phone for my field of work. The camera is amazing . The clarity of the zoom features are out of this world. AI helps me with all my daily activities. At first I thought the phone was a little pricey but after a year of use it has out performed and continues out perform the price. I also have the buds 3 to pair with my phone and have never had issues with the sound quality. I just recommend they add a charger port cover to keep out dust and dirt. Same for the phone. Other then those issues the phone and buds are 5 star. And I'm a Samsung buyer for years and these 2 purchases will keep me as a customer for years to come.
Value
5
Written by a customer while visiting Samsung US