Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,641 Reviews)
Rating breakdown 25,641 reviews
5 Stars
22,005
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone EVER
on May 25, 2026
Posted by: BestPhoneEVER
[This review was collected as part of a promotion.] My Samsung Galaxy 25 Ultra is amazing. I use it for my alarm clock, put my appointments in my calendar and remind me of my appointments. I use my S-Pen to Doodle and draw or to help me click on things. In the camera on this device is absolutely out of this world. The best camera I have ever used really, in the fact that you can zoom in on the moon and get more than just a picture of a circle looking figure with a light and blurry and actually be able to see the man on the moon is so crazy and beautiful I'm always taking pictures of the moon or when I can't see something far away I'm able to use my camera to help zoom in on things to see them better. This phone is all around the best phone to have for your daily life and for anything really. I absolutely love my Samsung Galaxy 25 Ultra!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone around!
on May 25, 2026
Posted by: Brucedtx
[This review was collected as part of a promotion.] This was the first time I've ever bought a phone straight out and not through a provider. It works quite well, I've never had a problem. And I'm getting used to using Galaxy AI. Prior to this I kind of avoided it but the more I use it the more I really like it.
I've always loved the Galaxy series. They are very flexible you can be as creative or as simple with them as you desire.
Thanks for making a great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall It's Good
on May 25, 2026
Posted by: Ja3Ra3
[This review was collected as part of a promotion.] The battery life is ok, not as great as the Note 20 I have had. However, it is way better than the s22. I love how quickly there are updates and fixes to bugs. Cases are also easy to find. Galaxy AI is also an awesome feature it makes editing pictures a breeze. There are so many ways it can assist you too. I love how a lot is centered around personalization. The one thing I hate is when you download a theme, and it isn't applied to the whole phone because of Google messages. However, if you use messages, it isn’t as advanced as Google messages is. Plus there isn't a way to really personalized Google messages, other than changing colors of individual chats.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S25 meets GALAXY AI effortlessly!
on May 25, 2026
Posted by: educated
[This review was collected as part of a promotion.] I love this model Samsung Galaxy S25 ultra! It's easy to hold,navigate, and yes...USE!
I especially love the AI features
((specifically the suggested "REMIX" addition/ photo to video/ and of course the magic eraser)
Not to mention the design! The very very life like displays, the crisp video visuals, the sharp image capturing photos!
Plus,
no lagging
no drop calls
plenty of storage
easy connection from data to wifi
The STYLUS is a must have!!
And I've NEVER LOST CONNECTION!
oh, one last thing...the updates are both recommended & necessary( their always adding something new,exciting and different to their already long list of features!)
Ive had my S25 for almost 6 months now I'm not ready to upgrade to a S26 yet! I'm luvin this one waaaaay too much!
I especially love the AI features
((specifically the suggested "REMIX" addition/ photo to video/ and of course the magic eraser)
Not to mention the design! The very very life like displays, the crisp video visuals, the sharp image capturing photos!
Plus,
no lagging
no drop calls
plenty of storage
easy connection from data to wifi
The STYLUS is a must have!!
And I've NEVER LOST CONNECTION!
oh, one last thing...the updates are both recommended & necessary( their always adding something new,exciting and different to their already long list of features!)
Ive had my S25 for almost 6 months now I'm not ready to upgrade to a S26 yet! I'm luvin this one waaaaay too much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Nation
on May 25, 2026
Posted by: LadyLowkeyQB
[This review was collected as part of a promotion.] This phone is absolute peak performance; nothing else even comes close.The camera and screen on this thing are a total game-changer. I absolutely love how I can integrate my phone tablet and TV together Fall asleep. I can copy something on my phone and then paste it to my tablet! Absolutely wonderful! All of the features included with Galaxy AI is astronomical.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long battery, great size, reliable,Great camera
on May 25, 2026
Posted by: Ariasenpaii
[This review was collected as part of a promotion.] I use my phone everyday, for work. For art, for editing etc. Its perfect for everything. When I get a new phone its always a Note Ultra. It has everything I need and the layouts are so customizable. The colors are always so pretty as well. The phone sometimes randomly will turn off if you use the camera function(not sure why) but other than that I have zero complaints! Even the storage on my phone is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall experience
on May 25, 2026
Posted by: nepenthx
[This review was collected as part of a promotion.] My experience with the galaxy s25 has been phenomenal but I can see where it needs room for improvement with optimization for things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on May 25, 2026
Posted by: Crys4work
[This review was collected as part of a promotion.] I mostly use my phone for work related stuff. Im still finding new features.
Value
5
Written by a customer while visiting Samsung US