Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,641 Reviews)
Rating breakdown 25,641 reviews
5 Stars
22,005
4 Stars
2,822
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone ever only one complaint
on May 25, 2026
Posted by: joeycz83
[This review was collected as part of a promotion.] Love everything about the phone. As the galaxy AI features continue to roll out I enjoy it even more. I use the phone screening every day and I love it! My only gripe is that the S pen is no longer Bluetooth😫.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have had nothing but Samsung since my Note 3!
on May 25, 2026
Posted by: 4EvaYoung
[This review was collected as part of a promotion.] This phone is the perfect size. Just big enough to have an amazing screen but small enough for a hand and most pockets.
I use my phone for EVERYTHING. I don't even own a computer. I read and write emails and texts, listen to music and podcasts, watch YouTube/movies/tv, play games, find recipes, do my shopping, pay bills, banking, research for work or just something I am interested in.
This is the only camera I use. The Galaxy AI is super useful when editing photos. It has great suggestions, tips, and tools. I use it for more but by far I use it the most when editing photos and emails.
I can't live without the built in stylus. I use it while working. Some games are easier using the stylus instead of my fat thumbs. It is invaluable for editing photos! I can be far more precise.
I have 4 screens I can scroll through. One screen has all my most used things (weather widget, google search bar, my timeclock app, email, text/messaging, snapchat). The second has all my folders with EVERYTHING else. The next screen includes a countdown for my Son's wedding among other temporary widgets. The last screen is my full screen calendar which saves me everyday!
There are so many widgets you can get! I have some permanently on there and some temporary (such as the countdown).
I use my phone for EVERYTHING. I don't even own a computer. I read and write emails and texts, listen to music and podcasts, watch YouTube/movies/tv, play games, find recipes, do my shopping, pay bills, banking, research for work or just something I am interested in.
This is the only camera I use. The Galaxy AI is super useful when editing photos. It has great suggestions, tips, and tools. I use it for more but by far I use it the most when editing photos and emails.
I can't live without the built in stylus. I use it while working. Some games are easier using the stylus instead of my fat thumbs. It is invaluable for editing photos! I can be far more precise.
I have 4 screens I can scroll through. One screen has all my most used things (weather widget, google search bar, my timeclock app, email, text/messaging, snapchat). The second has all my folders with EVERYTHING else. The next screen includes a countdown for my Son's wedding among other temporary widgets. The last screen is my full screen calendar which saves me everyday!
There are so many widgets you can get! I have some permanently on there and some temporary (such as the countdown).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is very good
on May 25, 2026
Posted by: Trickyd55
[This review was collected as part of a promotion.] Galaxy AI I have had absolutely no issues with my device since I purchased it . I am a Samsung guy. I really like this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a reliable phone and has great battery life.
on May 25, 2026
Posted by: Rowecoey
[This review was collected as part of a promotion.] It's not my favorite galaxy phone. I liked the note series alot better. The AI is a good addition and way better than bixby but the galaxy keyboard isn't as helpful as previous models. Its a good phone just not my favorite. The keyboard doesn't seem to learn your speech or help with spelling as well as the older models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product runs really great and as good feature
on May 25, 2026
Posted by: RomanceX
[This review was collected as part of a promotion.] This device really helps me out. Find things run smoothly. Have a lot of memory. I especially like since mine's has a pen and that really helps me do signatures. Overall its performance is great.They also last for a lot of years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from an S20 Note Ultra to an S25 Ultra
on May 25, 2026
Posted by: JimG27705
[This review was collected as part of a promotion.] At age 66, I began wearing hearing aids. The Bluetooth connection on my S20 was shaky. I was constantly having to reconnect the aids. My phone calls work so much better now. I can hear and speak so much more easily.
Additionally, i use the S25 to listen to podcasts, YouTube, Pandora, TuneIn, and SiriusXM. The screen is incredible in comparison. I'm only beginning to explore the phone's AI. There was just a major upgrade recently.
I upgraded in February. The phone has 512 GB of RAM. It's quick. The options of turning features on and off works well and restarting is easy and has several options.
The picture quality is superior. I was able to grab a picture of Wid Horses with the camera zoom and it was clear at about 1/3 of a mile.
Excellent upgrade that I should have done sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: LOVEMYG
[This review was collected as part of a promotion.] Great features takes great video and pictures excellent AI can't wait to get my Samsung galaxy s26 ultra. 😍♥️😍 love my newest update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast compared to my note 9
on May 25, 2026
Posted by: Maaxbolt
[This review was collected as part of a promotion.] Can't believe I have been missing out
On so many upgrades and the camera is completely amazing
I use for work and home as my pc
Never let's me down
On so many upgrades and the camera is completely amazing
I use for work and home as my pc
Never let's me down
Value
5
Written by a customer while visiting Samsung US