Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,642 Reviews)
Open Ratings Snapshot
Rating breakdown 25,642 reviews
5 Stars
22,005
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Best Phone
on May 25, 2026
Posted by: Grasshopper
[This review was collected as part of a promotion.] Excellent phone with some of the greatest features ever!!! And the galaxy ai is absolutely amazing!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra
on May 25, 2026
Posted by: Markymark
[This review was collected as part of a promotion.] Phone is great. Has so many useful features and very easy to use. Plenty of memory and i haven't had any issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been a life changer
on May 25, 2026
Posted by: Gojoasmodai
[This review was collected as part of a promotion.] I love using this phone for taking photos as I can use it for my career as the quality is amazing, I like using galaxy ai to help edit photos, search for items or ask a question. The shape and design of the phone is super easy to hold and not drop, I also love that it can play high graphic games and have no lagging, the battery life is also absolutely amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on May 25, 2026
Posted by: ICEKOLD7599
[This review was collected as part of a promotion.] I use my s25 ultra for everyday communication, work, entertainment and just for daily life. Gemini & Galaxy AI is pretty good, and I use it frequently. No connection issues with the device. I have downloaded GoodLife app to unlock or use more customizable features. The camera is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 25, 2026
Posted by: LovesHerS25Ultra
[This review was collected as part of a promotion.] Great pictures, good call quality and durability!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
#Allaboutsamaumg
on May 25, 2026
Posted by: LadyLowkeyM1QB
[This review was collected as part of a promotion.] I love all my Samsung devices! I enjoy the fact that I can copy and paste between my phone and tablet. The cameras are excellent. Most importantly the phones are sturdy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on May 25, 2026
Posted by: ICEKOLD7599
[This review was collected as part of a promotion.] I use my s25 ultra for everyday communication, work, entertainment and just for daily life. Gemini & Galaxy AI is pretty good, and I use it frequently. No connection issues with the device. I have downloaded GoodLife app to unlock or use more customizable features. The camera is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I've owned
on May 25, 2026
Posted by: beelllmmmm24
[This review was collected as part of a promotion.] I mainly use my phone for music making as well as drone applications when flying my DJI Mavic 3T and it performs perfectly for those applications. Very fast and takes better pictures than my old Google Pixel. Starting to figure out how to use the Galaxy AI features and those are helpful as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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