Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,642 Reviews)
Rating breakdown 25,642 reviews
5 Stars
22,005
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 Ultra has great features plus Galaxy AI
on May 25, 2026
Posted by: Love2MAR
[This review was collected as part of a promotion.] The display on this device is incredibly vibrant and remains easy to read even under direct sunlight. I have found the battery life to be very reliable, consistently lasting through a full day of heavy use without needing a charge. The camera system is a standout feature, producing sharp images with natural colors and impressive zoom capabilities.The integration of artificial intelligence features has significantly improved my daily workflow, especially for photo editing and real-time translations. The build quality feels premium and durable in the hand. Overall, the performance is smooth and responsive across all applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They just keep getting better and better!!
on May 25, 2026
Posted by: Abbysphone
[This review was collected as part of a promotion.] I love love love My Samsung s25 ultra!! They always have updates and improvements. The photo quality is amazing and let's not even talk about the incredible le zoom capacity. I would recommend this phone to anyone and everyone. Galaxy AI is the smartest aide I've ever used. It's all together amazing and wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need
on May 25, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The Samsung Samsung Galaxy S25 Ultra is easily one of the best Android phones I’ve used. The display is stunning super bright, smooth, and perfect for watching videos or gaming. Everything feels incredibly fast thanks to the Snapdragon processor, and multitasking is effortless even with several apps open.
The camera system is one of the biggest highlights. Photos come out sharp and vibrant, especially in daylight, and the zoom quality is seriously impressive. Night photos also look much cleaner compared to older Galaxy models. The battery easily lasts all day, even with heavy use, and the phone feels premium and durable in hand.
Galaxy AI features are useful for things like photo editing, search, and productivity, though some feel more like bonuses than essentials. The S Pen is still great for notes and editing, but some users miss the older Bluetooth features Samsung removed. Overall, the S25 Ultra feels more refined than revolutionary but if you want a powerful, premium phone with one of the best displays and camera systems available, it absolutely delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 25, 2026
Posted by: BabyBear
[This review was collected as part of a promotion.] This Galaxy S25 Ultra I have is one and half years now and it is still performing good and I use it on a daily basis. I use it for social media, texting, taking pictures and videos (and i take a lot of photos and videos when I am on vacation, at a sporting event, birthdays, weddings, or some type of celebration that I am attending....so hopefully they bring back the expandable storage slot), and sometimes watching a few videos on YouTube. I love using the S-Pen to write down some things on notes or use to edit pictures ans videos and use it to sign documents that requires my signature. I wish that they will bring back the Bluetooth function to the S-Pen in the future. I also have a galaxy watch 7 Ultra that I wear everyday to track my steps and heart rate when I am working and doing fun activities that helps me do any task or obstacle that is in front of me. I have the Galaxy Buds pro 3 that I ised to listen to music, answer phone calls, and use to hear when watching movies on my 10.4 inch Galaxy Tab A7 which is the only thing I watch movies on when traveling because I take it on all my trips when I go on vacation for the bigger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Keyesters
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ultra has been the best phone I have ever had.I use galaxy ai features constantly. I usually get a new phone every year. However, I did not upgrade to the S26. Because there is virtually no difference between the 2 phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
WELL ROUNDED DEVICE.
on May 25, 2026
Posted by: Mrfrenchyusmc
[This review was collected as part of a promotion.] I love the size and functionalities of the device. From watching TV, youtube, to social media this device is very easy to navigate. Its functionalities and operation make sense and are fluid as far as the way you would think of accessing them. The screen is big enough to not strain the eye and it's AI function makes it even easier to use and smarter. The device is slick and good looking. I really enjoy it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very capable device
on May 25, 2026
Posted by: Tiiiiim
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an impressive device. Galaxy AI makes so many things possible. Using the search features like Google lens is such a cool thing whereas you can take a photo of an item and purchase it online or translate a sign into your native language. If you use certain phone cases such as the Rokform case the use if the stylus could be effected the to magnetic interference. Overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great
on May 25, 2026
Posted by: PrettyBug36
[This review was collected as part of a promotion.] This phone has greay battery life, An awesome camera and great customization options. The only issue I have is with Galaxy AI. I dont particularly support generative ai. And its hard to impossible to turn off all the AI functions on the phone, and even if you turn them off, they are still collecting information. My review would be 5 stars if i were able to turn off the AI functions. I'm sure others love it, and i dont mind the function existing, just let us opt out of it, and make it obvious how to do that.
Value
4
Written by a customer while visiting Samsung US