Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Customization
on May 25, 2026
Posted by: Loading0117
[This review was collected as part of a promotion.] Galaxy AI has helped a lot when I can only use an image to see what something is or find such item online.
In regards to customization there is so so much to do with the UI. Like with the Aplication with GoodLock! Definitely recommend it for anyone looking to make the Galaxy Products have your own personality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on May 25, 2026
Posted by: HazelEyez1984
[This review was collected as part of a promotion.] My S25 ultra is amazing. I've had nothing but great experiences with this phone. The camera quality is the best I've ever had on any phone I've had in the past. The 200MP is amazing. I took a close up of a snail on some grass and I could see every detail of the snails shell, and body. I could even see the reflection of the snail in the water drops on the blades of grass. That's just one example of how amazing the camera is. Galaxy AI is great and I love Bixby. Being able to just say bixby and saying what I need is super helpful whether it's setting alarms, adding events and reminders to my calender or asking simple questions about weekly weather, or other simply things I need help with. I like playing around with my photos with Galaxy AI. I use my phone for social media, gaming, emails, and streaming. Video quality of the screen is flawless also. I've never had any issues with speed or connectivity either. I highly recommend Samung Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Phone
on May 25, 2026
Posted by: Bestie
[This review was collected as part of a promotion.] Its A Great Phone
Its my Bestie always with me
I note Everything it Reminds me
When need Also Med reminder
Its my Bestie always with me
I note Everything it Reminds me
When need Also Med reminder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best phones I've ever had
on May 25, 2026
Posted by: Jascas
[This review was collected as part of a promotion.] The Galaxy AI IS A REALLY IMPRESSIVE FEATURE ON HERE, I USE IT A LOT AND MY PHONE IS ONE OF THE BEST I'VE EVER HAD I WANT GIVE UP A SAMSUNG GALAXY FOR ANYTHING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My go-to phone !
on May 25, 2026
Posted by: Misslindee
[This review was collected as part of a promotion.] Samsung is innovative with their devices yearly. I love how easy the Galaxy S series for. I always get the ultra because i love the stylus it comes with. The camera is amazing too. Nothing beats a samsung phone & camera. The Galaxy AI feature helps edit my photos making my phone more easy to use for editing photos. I don't think i can ever live without my Samsung and will always be loyal ! Phones are lasting and best of all, even if i keep my phone for a few yearsz uts still as fast as the day I purchased it. No slow downs. No issues. A great investment!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Richie
[This review was collected as part of a promotion.] I've been a loyal Samsung customer for over 10 years now and I dont ever plan on switching to a different brand because the quality is too good to pass up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smartphone That Quietly Rewrites the Rules
on May 25, 2026
Posted by: Bschouviller
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down one of the most impressive smartphones Samsung has ever created. From the premium titanium design to the incredibly smooth performance, everything about this phone feels polished and powerful. The display is absolutely stunning with vibrant colors, amazing brightness, and buttery-smooth scrolling that makes every app and video look incredible.
The camera system is where this phone truly shines. Photos come out sharp, detailed, and natural in almost any lighting condition. Night photography is especially impressive, and the zoom capabilities still feel unreal. Whether you’re taking casual pictures, recording videos, or capturing distant subjects, the S25 Ultra delivers professional-level results with very little effort.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and gaming runs flawlessly without lag or overheating. Battery life is excellent as well, easily lasting through a full day of heavy use. Fast charging makes it even better because you spend less time plugged in and more time using the phone. Samsung’s software experience feels cleaner and smarter than ever, and the AI features actually add useful functionality instead of feeling gimmicky. The S Pen is still a standout feature that makes productivity, note-taking, and photo editing incredibly convenient.
Overall, the Galaxy S25 Ultra feels like the complete package. It combines power, design, camera quality, battery life, and premium featur
The camera system is where this phone truly shines. Photos come out sharp, detailed, and natural in almost any lighting condition. Night photography is especially impressive, and the zoom capabilities still feel unreal. Whether you’re taking casual pictures, recording videos, or capturing distant subjects, the S25 Ultra delivers professional-level results with very little effort.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and gaming runs flawlessly without lag or overheating. Battery life is excellent as well, easily lasting through a full day of heavy use. Fast charging makes it even better because you spend less time plugged in and more time using the phone. Samsung’s software experience feels cleaner and smarter than ever, and the AI features actually add useful functionality instead of feeling gimmicky. The S Pen is still a standout feature that makes productivity, note-taking, and photo editing incredibly convenient.
Overall, the Galaxy S25 Ultra feels like the complete package. It combines power, design, camera quality, battery life, and premium featur
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've owned!
on May 25, 2026
Posted by: SBgoats
[This review was collected as part of a promotion.] I've been using galaxy phones for over a decade now, and my S25 Ultra has been awesome.
I'm out in rough terrain every day for work and this phone truly is a robust workhorse. The number of times it's been stepped on by my goats or chewed on by my cows is ... a lot. It keeps on ticking!
With the latest update, Galaxy AI has become more a companion to my daily life. I'm learning to use it to make my business life easier and keep track of my client expectations and experiences.
Value
5
Written by a customer while visiting Samsung US