Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This Product has Great features
on May 25, 2026
Posted by: AndroidGirl26
[This review was collected as part of a promotion.] I am an Android girl and has been for years. This is a very sleek device that's fairly easy to na through. I was still using the Galaxy Note20 because I not only loved the camera but it was great on battery life. I'm such a camera person and this device doesn't disappoint at all. It has many other amazing features also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Ragnar911
[This review was collected as part of a promotion.] This phone has been amazing always love my galaxy products. The galaxy AI is really a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, an Excellent Handset
on May 25, 2026
Posted by: Panther6834
[This review was collected as part of a promotion.] Overall, the Galaxy S25 Ultra is an excellent phone. Improvements from the S23 to S24 were minimal, to the point that I avoided the S24. Thankfully, the improvements on the S25 were enough that my interest was peeked, so I went for it...and, I'm glad I did.
The camera is better, the phone is faster, the screen is better (and faster). That said, there was one thing I was not impressed with...at least, at the time I got the phone - Galaxy AI. I found it to be 'problematic', and anything but useful. Truth be told, I avoided using it. However, with the most recent firmware upgrade, I decided to give it another try. While I believe there is definite room for improvement, I can confirm that it is better than it was, and is finally usable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable
on May 25, 2026
Posted by: LilFezz
[This review was collected as part of a promotion.] Buying any ultra device from Samsung keeps you up to date even though newer devices from other brands come out, my experience has been the same where I can do the same as those newer devices and I also have the advantage of having the possibility to do more than those other devices. As an example, my ability to use dex allows me to compete with Chromebooks, and some laptops, and having a versatile lineup of cameras allows me to complete with some cameras by having 4 rear facing cameras and that 200MP camera looks more than great, and the Spen can be used as cherry on top just to brag that you have an upper hand on other devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good item that works well so far.
on May 25, 2026
Posted by: ErnieGartgrly
[This review was collected as part of a promotion.] This phone works well so far and it helps to have the extra 256GB space as well so that it doesn't slow down as much like the previous phone and it helps to have the optimizer on it to clean up the extra cache and memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: SereneStrawberry
[This review was collected as part of a promotion.] I enjoy all the features of this phone. The camera is pretty great, can take very good pictures. The version of this phone I have has ample storage space. The call screening is fantastic. Just an overall solid phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love every feature.
on May 25, 2026
Posted by: Krayzie88
[This review was collected as part of a promotion.] Using galaxy a.i helps me with my boredom and makes my day better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for editing notes.
on May 25, 2026
Posted by: FilAmPinay
[This review was collected as part of a promotion.] Galaxy AI on My S25 Ultra is Amazing
My Samsung Galaxy S25 Ultra has been incredible for both productivity and entertainment. The Galaxy AI features make editing notes, organizing information, and multitasking much easier and faster. I use it daily for work, school, streaming movies, social media, and staying connected with family and friends. The display is bright and beautiful, the performance is smooth, and the battery easily lasts all day. I also love how responsive the S Pen is when taking notes or editing documents. The Galaxy S25 Ultra truly helps improve my daily routine and keeps everything organized in one device.
Value
5
Written by a customer while visiting Samsung US