Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Awsome Phone
on May 25, 2026
Posted by: Arieal
[This review was collected as part of a promotion.] GALAXY AI. This phone is great. The features are much more than described to me by the tech. I have used this phone mainly for games and book readings. The power consumption could use a boost but overall the battery lasts long enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone feels great in my hand.
on May 25, 2026
Posted by: Racoon
[This review was collected as part of a promotion.] Galaxy AI is amazing, I've had so much fun with the photos, aside from that the photos come out amazing. Amazing phone and I'm in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA
on May 25, 2026
Posted by: KennyB
[This review was collected as part of a promotion.] I've had Samsung for years and the S25 Ultra is totally awesome amd amazing. I like to upgrade every other year. So the S27 will absolutely be in my hands next year.
The camera(s) and pictures are stunning. Will always buy the Samsung Galaxy class android forever!
The camera(s) and pictures are stunning. Will always buy the Samsung Galaxy class android forever!
Kenny B
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on May 25, 2026
Posted by: CoronaAndroidUser
[This review was collected as part of a promotion.] This phone is amazing for all the things it does. I use my phone on your day-to-day basis for media consumption, social media posts, general phone use such as messaging and calls, playing games, I even downloaded an app so that I can SSH into my PC and download stuff on it. This phone is plenty powerful to do all of those tasks and more. I never really have an issue with it freezing, it's extremely customizable to fit not only my needs but wants as well. The camera quality is beyond amazing, my wife has a DSLR camera and this phone takes just as good if not better pictures sometimes. The water resistance is amazing as well I go to the splash pads often with my child I've gotten completely soaked several times and the phones completely wet without ever having any issues. I even dropped my phone in motor oil once I washed it off with soap and water and it functions perfectly still. A few minor complaints, this phone can sometimes get very hot for no reason, just using Facebook and watching a video on there and it starts getting very hot I didn't have this issue on my Galaxy s23 Ultra, it has improved over time with software updates that come out, but it still happens sometimes. Also the removal of a working button on the S Pen is extremely disappointing. I use that to take pictures all the time as a camera click button, so samsung having gotten rid of that, is extremely disappointing. Overall very few complaints with this phone it is amazing and I love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s25 ultra
on May 25, 2026
Posted by: DarthRonnie24
[This review was collected as part of a promotion.] I use my Samsung devices for pretty much everything throughout the day. My Galaxy S25 Ultra handles work, streaming, gaming, sports, and staying connected without slowing down. The display quality makes movies and live sports look incredible, and the battery life easily keeps up with long days.
For work, the multitasking features and Samsung ecosystem make it easy to switch between emails, calls, documents, and apps seamlessly. Gaming performance is smooth, fast, and responsive, especially with the high refresh rate display.
Galaxy AI has honestly become one of my favorite features. From helping organize information and improving productivity to smarter search and photo editing tools, it actually feels useful instead of gimmicky. Samsung keeps making devices that fit naturally into everyday life while still feeling premium and powerful.
For work, the multitasking features and Samsung ecosystem make it easy to switch between emails, calls, documents, and apps seamlessly. Gaming performance is smooth, fast, and responsive, especially with the high refresh rate display.
Galaxy AI has honestly become one of my favorite features. From helping organize information and improving productivity to smarter search and photo editing tools, it actually feels useful instead of gimmicky. Samsung keeps making devices that fit naturally into everyday life while still feeling premium and powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works excellent for 1 year
on May 25, 2026
Posted by: Volkan
[This review was collected as part of a promotion.] Works amazing for 1 year. Performance is super. Camera is awesome. Screen is great. After a year it starts falling apart. Camera can't keep focus and have to wait 1 minute cam open for it to recover. Performance slows down and phone gets hot quickly. For if you will upgrade every year amazing phone but If you intend to keep for 2 years watxh out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great to have!
on May 25, 2026
Posted by: Love26
[This review was collected as part of a promotion.] I use my device for almost everything, gaming, computer work, phone service, my job, church work. I use AI to help me in things I need to create or look up. I love to take pics, adjust add or delete things. Photos are awesome! Its just computer, phone, gaming, etc. I dont need an computer. Can't wait for.my next phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 7th Galaxy, and they keep getting better
on May 25, 2026
Posted by: WineGuy42
[This review was collected as part of a promotion.] Great for streaming, and doesn't get hot while gaming. The sound quality is good, and it interfaces instantly with my Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US