Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: Comodin52
[This review was collected as part of a promotion.] Galaxy AI is nice the best performance in the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI and Features
on May 25, 2026
Posted by: Pepe1192
[This review was collected as part of a promotion.] AI is really good and tells me everything I need to know. Also features and shortcuts are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 25, 2026
Posted by: Yemmyraul
[This review was collected as part of a promotion.] Love the Galaxy AI feature. The phone makes my day. Really amazing device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Best phone I've ever had
on May 25, 2026
Posted by: Amytb1981
[This review was collected as part of a promotion.] Takes the best pictures and has amazing memory capacity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Changed the Way I Create Content
on May 25, 2026
Posted by: ChicoFarandula
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been an absolute powerhouse, especially for creating social media videos. As @ChicoFarandula, I’m constantly editing, filming, and posting content, and this device has truly made my workflow faster and easier. The Galaxy AI features have completely changed the way I create and edit videos, helping me produce content more efficiently while keeping everything looking professional and high quality. I honestly can’t imagine creating content without it now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is magnificent! Fast and very reliable!
on May 25, 2026
Posted by: Cilosoutthere
[This review was collected as part of a promotion.] The GALAXY AI is super helpful. I had a galaxy note 20 ultra and upgraded to a galaxy s25 ultra. This phone is fast and reliable. The picture quality is by far the best I've seen. I use the phone quite often as I use it for gig work as well and that's why I say it's reliable. It hasn't lagged on me and I have it set to restart every week to keep it running at it's best and I feel that it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse for Tech Lovers
on May 25, 2026
Posted by: Ezman2020
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the definition of a refined powerhouse, blending elite hardware with software that actually makes your day easier.
The design is sleek and remarkably comfortable to hold, framing a stunningly bright, anti-reflective display. Performance is flawless; whether you are multitasking in DeX mode, heavy gaming, or jumping between demanding apps, the Snapdragon chip handles it all without breaking a sweat. The camera system remains a massive standout, delivering incredibly sharp details, rich colors, and unmatched zoom capabilities that make it a versatile tool for any photo scenario.
What pushes this phone over the top, though, is Galaxy AI. Instead of feeling like gimmicky add-ons, the AI features are deeply woven into the daily experience. Circle to Search makes satisfying your curiosity instant, while Note Assist and live translation tools turn the device into a genuine productivity hub. The photo editing tools are equally impressive, letting you clean up reflections or move objects in seconds.
The Verdict: If you want a compromise-free device with a gorgeous screen, top-tier cameras, and meaningful AI integration, the S25 Ultra is the absolute best Android has to offer.
The design is sleek and remarkably comfortable to hold, framing a stunningly bright, anti-reflective display. Performance is flawless; whether you are multitasking in DeX mode, heavy gaming, or jumping between demanding apps, the Snapdragon chip handles it all without breaking a sweat. The camera system remains a massive standout, delivering incredibly sharp details, rich colors, and unmatched zoom capabilities that make it a versatile tool for any photo scenario.
What pushes this phone over the top, though, is Galaxy AI. Instead of feeling like gimmicky add-ons, the AI features are deeply woven into the daily experience. Circle to Search makes satisfying your curiosity instant, while Note Assist and live translation tools turn the device into a genuine productivity hub. The photo editing tools are equally impressive, letting you clean up reflections or move objects in seconds.
The Verdict: If you want a compromise-free device with a gorgeous screen, top-tier cameras, and meaningful AI integration, the S25 Ultra is the absolute best Android has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is "WAY" better with the pen!
on May 25, 2026
Posted by: Stilcrazychris
[This review was collected as part of a promotion.] I really enjoy my 25 Ultra & the pen & screen size make it better than most brands. This phone is a computer in your pocket. I love the AI fellow in my phone. If I have a long road trip I'd have a conversation with the AI feature or ask it to tell me a story. I really do enjoy it.
I'm always finding something new about this thing.
All my Samsung products are linked together. My watch & tablet can answer my phone if I leave my phone behind. It's a feature I love on my watch.
The pen is also something I use constantly. I lost it one day & I thought I was going to have a panic attack. Thank goodness my husband found it quickly & I was so relieved. Please Samsung keep the pen. It's the only reason I've stayed with you after you discontinued the Note series.
I'm always finding something new about this thing.
All my Samsung products are linked together. My watch & tablet can answer my phone if I leave my phone behind. It's a feature I love on my watch.
The pen is also something I use constantly. I lost it one day & I thought I was going to have a panic attack. Thank goodness my husband found it quickly & I was so relieved. Please Samsung keep the pen. It's the only reason I've stayed with you after you discontinued the Note series.
Value
4
Written by a customer while visiting Samsung US