Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,643 Reviews)
Open Ratings Snapshot
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Best android on the market period
on May 25, 2026
Posted by: Picklerick
[This review was collected as part of a promotion.] This phone is amazing, the power, snappiness and the galaxy ai features really leave all other phones in the dust. I use it daily for both work and personal use, and the security profile feature helps me isolate both modes. The horsepower is perfect for modern apps and the cameras are excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My S25 Ultra
on May 25, 2026
Posted by: SoonerFan4Life
[This review was collected as part of a promotion.] The moment I first opened my new s25 ultra I fell in love. It is slick, stylish, and loaded with amazing capabilities! The processing speed and power packed in to this device are rivaled by very few if any. The camera alone surpasses all other brands by leaps and bounds. The safety features, that being backed by Knox Generation 2 or higher provide gives me peace of mind knowing that I'm protected from malicious attacks from outside forces. The Samsung health app keeps me updated on my well being and pushes me to reach goals set for myself all while being able to write emails, stream awesome quality videos, or battle friends in Call of Duty or Fortnite without a single draw back. This device ( because it's more than just a phone) has exceeded all of my expectations and I highly recommend it to anyone that wants the best available product at a very reasonable asking price. I will definitely be a Samsung GALAXY user for life! Thank you again for such an unbelievable product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Performance
on May 25, 2026
Posted by: NReaper
[This review was collected as part of a promotion.] Ive been a Samsung user for over a decade now. Always love the operation system of the Galaxy series. The S25 Ultra had been a work horse for sure. From the Galaxy AI support system to the smooth design and operating system.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love from day 1!
on May 25, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] I bought the Samsung Galaxy S25 Ultra thinking I was getting a phone. Turns out I accidentally purchased a professional camera, gaming console, productivity workstation, GPS, flashlight, calculator, and occasional phone.
The camera zoom is so powerful I can check if my neighbor's grass needs mowing without leaving the couch. The screen is incredibly sharp, the battery keeps going, and the S Pen has somehow convinced me I'm more productive than I actually am.
The AI features have been surprisingly useful. I needed to update my resume, and the phone helped me organize, rewrite, and polish it into something that looked far more professional than what I started with. Having those tools built right into the device saves a lot of time.
My only complaint is that every photo I take now makes older photos look like they were captured with a potato.
If you're looking for a phone that can handle work, entertainment, creativity, and a little AI-powered magic, the Galaxy S25 Ultra is an easy recommendation. Ow and I failed to mention the phone itself is as beautiful as the pictures it captures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen and excellent battery life.
on May 25, 2026
Posted by: Crow19
[This review was collected as part of a promotion.] Fantastic screen and battery life. Premium features like Galaxy ai help with health goals and the galaxy ecosystem (watch and buds).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra
on May 25, 2026
Posted by: Piedmontskot
[This review was collected as part of a promotion.] I absolutely love my Samsung S25 Ultra! I use it for pretty much every thing, every day and it has never let me down. Great screen size, amazing AI features and comes with a built-in stylus! Thank you Samsung for so many awesome products!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've ever had!
on May 25, 2026
Posted by: GalaxyMan2026
[This review was collected as part of a promotion.] The phones performance is hands down the best I've ever had, the cameras are amazing and they zoom in to 100x literally letting you see the surface of the moon. And whenever I need a question answered or a photo touched up I can always turn to Galaxy AI to fix everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Impressed
on May 25, 2026
Posted by: Determined2BGr3at
[This review was collected as part of a promotion.] I am highly satisfied with my Galaxy S25 Ultra. With my long-lasting battery, I can use my phone for several days without charging. An awesome feature is the Galaxy AI. I use it when I have questions for school, scores on games, weather, travel, and world events. It's intelligence is amazing. Everyday I broaden my mind and learn something new. I am very happy with my purchase and will recommend to family and friends. Thanks Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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