Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
22,006
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love my Galaxy S25 ultra
on May 25, 2026
Posted by: FeloTerrorizerPR
[This review was collected as part of a promotion.] It's a great phone, no one can beat the galaxy s25. I can do anything envolve in my diary life. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on May 25, 2026
Posted by: Aqa710
[This review was collected as part of a promotion.] What can I say this phone is amazing I've had it for almost 2years coming from the s22 Plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great mobile device, however Samsung can give more
on May 25, 2026
Posted by: DeathsFury
[This review was collected as part of a promotion.] Galaxy AI hasn't been very useful in my day to day activities, but it does assist with navigating menus, finding settings and photos in my gallery.
From mobile gaming, document editing and sharing, to texting and phone calls, the S25 Ultra handles everything I've needed when I wasn't near a laptop, and sometimes I prefer to perform activities on the S25 Ultra than on my laptop.
I do feel that features are being removed that made Samsung a unique and clear leader in the mobile device market (Bluetooth S-pen, for example), but it still stands head and shoulders above the competition!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Dtarver
[This review was collected as part of a promotion.] The Galaxy AI feature is amazing on my phone. I us it all the ti.e
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 25, 2026
Posted by: Cretman19620
[This review was collected as part of a promotion.] Excellent reliability, long lasting battery, bright screen and the AI is excellent.
I didn't think I'd ever use it but now I use it all the time.
I didn't think I'd ever use it but now I use it all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all time
on May 25, 2026
Posted by: AlejandroDSV
[This review was collected as part of a promotion.] I'm totally in love with my Samsung S25 Ultra. It was the last model to come with Titanium and I didn't trade it for anything. I have no complaints about the phone, only good things to say. For me, it's the best phone. I recommend it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Sexyboss
[This review was collected as part of a promotion.] Love my phone it's awesome had it for about 2 years now great features every thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The S pen is a nice feature.
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI is very convenient. Fairly easy to use.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Raycontour, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the usage of your device, and that Galaxy AI and the S Pen have been so valuable in your usage. We have provided a link to the full manual for your device to help you further explore the capabilities of your device and have the best possible experience. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US