Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,649 Reviews)
Rating breakdown 25,649 reviews
5 Stars
22,012
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Just a phenomenal experience!
on May 25, 2026
Posted by: Ramster3D
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra less like a normal phone and more like an extension of my brain. The display is incredible for movies, late-night scrolling, and research rabbit holes. The anti-reflective screen makes everything feel softer and easier on the eyes, especially at night.
Galaxy AI actually feels useful instead of gimmicky. I use Circle to Search constantly while watching videos or browsing, and Writing Assist helps clean up messages, organize thoughts, and rewrite things faster when my mind feels overloaded. The voice transcription and summaries are also surprisingly accurate and useful.
The camera is my favorite part. I don’t just take photos — I capture atmosphere. Night videos, HDR, zoom shots, neon lights, sunsets, and rainy streets all look cinematic on this phone. The stabilization and detail make everything feel movie-like without much effort.
The stereo speakers and Dolby Atmos are insanely immersive for movies, music, and ambient audio. Samsung’s customization is another huge reason I love it. One UI lets the phone actually feel personal instead of generic.
The S25 Ultra feels built for people who live deeply through technology — people who create, overthink, multitask, and want a phone that keeps up with their mind instead of slowing it down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung happy owner
on May 25, 2026
Posted by: Son2sam
[This review was collected as part of a promotion.] Greate phone. Just perfect phone with excellent balance price/hardware. Beautiful screen and design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great with AI
on May 25, 2026
Posted by: Djwayne
[This review was collected as part of a promotion.] My s 25 ultra has saved my life with the ai. It has helped so much with my duties at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: One Year Later—Here’s the Truth
on May 25, 2026
Posted by: Alexfreshcuts
[This review was collected as part of a promotion.] I’ve used the Samsung Galaxy S25 Ultra as my daily driver for a year now, and it has given me zero problems. It still runs as smooth as day one, making it the perfect tool for my busy lifestyle.As a barber, this phone is essential for my business. I use it daily to manage my appointments, and the Galaxy AI tools—like smart text summaries and quick replies—help me respond to clients fast between haircuts. The cameras are a dream too; the 200MP lens captures crisp details of my fresh fades, which is amazing for my social media portfolio.Outside of work, it fits perfectly into my routines. For school and work tasks, multitasking is seamless. When it’s time to unwind, the performance is insane for heavy gaming, and the bright, anti-reflective screen makes streaming my favorite shows an absolute treat. I also use it every day for streaming high-energy music playlists during my sports and workout sessions. Even after a year of this heavy daily rotation, the battery easily lasts a full day.Galaxy AI has truly upgraded my daily life, making everything from editing photos to organizing my schedule completely effortless. It is a reliable powerhouse that still feels brand new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone fast and good batterylife
on May 25, 2026
Posted by: Mraw024
[This review was collected as part of a promotion.] Ive had 0 issues with the s25 ultra ive even dropped it a few times durable is that department. All the updates that have been released for the device havent caused any slow downs. I use it for mistvof the day streaming music all while in a very hot kitchen for 12 plus hours no crazy battery drainage and now over heating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 25, 2026
Posted by: Love2can
[This review was collected as part of a promotion.] I use the AI feature a lot in recipes and pic descriptions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Miss the old ways
on May 25, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I love my phone. The picture quality is phenomenal. The streaming quality is top notch. The AI feature helps me with so much in my every day life from responding to emails to posting on social media. The one thing I miss is the ability to set individual ringtones for text messages and notifications.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Love it!!
on May 25, 2026
Posted by: Nelle90
[This review was collected as part of a promotion.] Love this device. Great camera quality and amazing sound. Phone is so much louder than I thought it would be. Easy to use .
Value
5
Written by a customer while visiting Samsung US