Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,651 Reviews)
Rating breakdown 25,651 reviews
5 Stars
22,014
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Almost The Best
on May 25, 2026
Posted by: Endtheinfinite
[This review was collected as part of a promotion.] Never slow. Never underwhelming. But never exciting either. Its easily the best standard run of the mill phones you can buy. Everything is truly top notch but with caveats that leave you wondering what that little extra would give you. Camera, amazing to a point. Storage, enough, but only to be a good processor. With current storage availability Samsung should be 2tb by now. I would recommend this phone to anyone. But they would hear the word "but" for several reasons.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest device yet
on May 25, 2026
Posted by: Gunho4tas
[This review was collected as part of a promotion.] The integration of AI and recent software updates has unleashed a whole new innovative platform that complements the hardware and tech. This device has also been the most durable, with the slightly elevated bezel surrounding the screen helping to prevent direct impact on the display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Galaxy Device with Powerful Features
on May 25, 2026
Posted by: Skieri
[This review was collected as part of a promotion.] The Samsung Galaxy device delivers outstanding performance for everyday use. The display is vibrant and sharp, making it ideal for streaming movies, gaming, and productivity tasks. Battery life easily lasts through a full day of heavy use including work, school, and entertainment.
What stands out most is the integration of Galaxy AI. It enhances the overall experience with smart features like intelligent photo editing, real-time translation during calls, and efficient note summarization. These Galaxy AI capabilities make daily routines smoother and more productive. The camera system performs exceptionally well in various lighting conditions, and the build quality feels premium and durable.
Overall, this is a reliable and feature-rich Samsung product that I highly recommend.
What stands out most is the integration of Galaxy AI. It enhances the overall experience with smart features like intelligent photo editing, real-time translation during calls, and efficient note summarization. These Galaxy AI capabilities make daily routines smoother and more productive. The camera system performs exceptionally well in various lighting conditions, and the build quality feels premium and durable.
Overall, this is a reliable and feature-rich Samsung product that I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing Device
on May 25, 2026
Posted by: Kinsake
[This review was collected as part of a promotion.] First things first I have to say Thank you, because numerous times ive fallen, I have medical problems. I was able to call out to my phone no matter where it was in the room and Galaxy AI was able to call my mom when I said call mom, or Call 911 for me when I needed EMS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Phonea
on May 25, 2026
Posted by: RsGirl
[This review was collected as part of a promotion.] The Galaxy AI is great. I've gotten a Samsung Galaxy model for years and I don't believe I'll ever get a different brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that's very easy to use & very functional.
on May 25, 2026
Posted by: Keikas
[This review was collected as part of a promotion.] Galaxy S25 as well as its predecessors have all been awesome phones.
Every updated version brings a new added Kool feature. These phones are extremely easy and practical to use.
Every updated version brings a new added Kool feature. These phones are extremely easy and practical to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from my S20
on May 25, 2026
Posted by: Ausslander
[This review was collected as part of a promotion.] Had a S20 for years up graded to S25 galaxy ultra. Wonderful cameras and smooth action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've lost count on how many Samsung devices I've o
on May 25, 2026
Posted by: KnittingNancy
[This review was collected as part of a promotion.] From the AI capabilities to the camera to the device vitself, this is the best do far.
It meets all my needs for business and personal use.
Value
5
Written by a customer while visiting Samsung US