Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,651 Reviews)
Open Ratings Snapshot
Rating breakdown 25,651 reviews
5 Stars
22,014
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great phone.
on May 25, 2026
Posted by: PrincessAiko
[This review was collected as part of a promotion.] Excellent processor and stunning photos. This phone exceeded my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on May 25, 2026
Posted by: RONOactl
[This review was collected as part of a promotion.] The phone itself is a beast! Paired with Galaxy AI it's unstoppable! I use my device day to day for watching twitch streams, work, calling friends, and even some moderate to heavy mobile gaming. Likely one of the absolute best phones I've ever owned! All of the standard features are easy to use and definitely work better than most other features on other phones. I don't really see much room for improvement.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on May 25, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy AI, I love my phone, I use it everyday, it has great features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and resolution
on May 25, 2026
Posted by: Keemlove2shop
[This review was collected as part of a promotion.] The Samsung S25 Ultra has a lot of unique features including Galaxy AI. I use this feature a lot when I take photos to remove people and objects from the background of my photos. I also use Galaxy AI to make sketches of photos and animations as well.
I watch sports on the device as well and it also aids in helping me with graphic designing and editing of documents.
It has great battery life where I can use my phone for a whole day without charging and also the feature to stop charging at a certain battery percentage so that it doesn't damage the battery is a feature I use on a daily basis as I can leave my phone charging and go to bed without worrying about overcharging and damaging the phone battery.
I also use the galaxy buds FE in my daily life as I'm an avid music listener and it comes in handy throughout the work day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is unmatched
on May 25, 2026
Posted by: Cwell88
[This review was collected as part of a promotion.] The ai is fresh and unmatched, I use it faithfully
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 ULTRA
on May 25, 2026
Posted by: Cooldude2846173
[This review was collected as part of a promotion.] All I can say is WOW!! What an amazing phone the Galaxy S25 ultra is! I've had it since the day it became available and I've had zero issues with it! The camera is absolutely amazing and has tons and tons of storage. We liked it so much, we bought another one for my wife. She also absolutely loves hers as well. AI is really cool as well, although im still learning how to use the Ai, it's really helpful. The photo I'm attaching is of a Ai image of our motorhome. It changed the colors around for us. My wife and I love them so much, we didn't buy the new s26. We are happy with what we have.
Thank you Samsung for making an amazing phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on May 25, 2026
Posted by: Love2freezedry
[This review was collected as part of a promotion.] I use the AI feature a lot in recipes and pic descriptions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on May 25, 2026
Posted by: RosiesRred
[This review was collected as part of a promotion.] Normally have no issues with this phone. Live the pics love the pen. Just love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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