Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,651 Reviews)
Rating breakdown 25,651 reviews
5 Stars
22,014
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Galaxy S25 Ultra Is Incredible
on May 25, 2026
Posted by: Brando
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra completely exceeded my expectations. Everything about this phone feels premium, from the sleek titanium design to the gorgeous edge-to-edge display. The AMOLED screen is unbelievably bright and smooth, making videos, games, and everyday scrolling look amazing with its crisp resolution and 120Hz refresh rate.
Performance is insanely fast. Apps launch instantly, multitasking is effortless, and gaming feels console-level with no lag or overheating. Samsung’s AI features are actually useful too, helping with photo editing, productivity, and daily tasks without feeling gimmicky.
The camera system is one of the best I’ve ever used on a smartphone. Photos come out sharp, vibrant, and detailed even in low light. The zoom capabilities are seriously impressive, and video recording looks professional thanks to excellent stabilization and clarity.
Battery life easily lasts all day, even with heavy use, and fast charging gets the phone powered up quickly. The built-in S Pen is another huge bonus for taking notes, editing photos, or just navigating more precisely.
Overall, the Galaxy S25 Ultra feels like the complete package. Samsung combined power, design, cameras, battery life, and smart features into one incredible device that truly feels ahead of its time.
Performance is insanely fast. Apps launch instantly, multitasking is effortless, and gaming feels console-level with no lag or overheating. Samsung’s AI features are actually useful too, helping with photo editing, productivity, and daily tasks without feeling gimmicky.
The camera system is one of the best I’ve ever used on a smartphone. Photos come out sharp, vibrant, and detailed even in low light. The zoom capabilities are seriously impressive, and video recording looks professional thanks to excellent stabilization and clarity.
Battery life easily lasts all day, even with heavy use, and fast charging gets the phone powered up quickly. The built-in S Pen is another huge bonus for taking notes, editing photos, or just navigating more precisely.
Overall, the Galaxy S25 Ultra feels like the complete package. Samsung combined power, design, cameras, battery life, and smart features into one incredible device that truly feels ahead of its time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and still the best
on May 25, 2026
Posted by: H25ultraR
[This review was collected as part of a promotion.] This phone has best features and the galaxy AI is one of the gems of its features. It helps me on daily basis on by day to day tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is very reliable. The features good.
on May 25, 2026
Posted by: 12345xyz
[This review was collected as part of a promotion.] I like the Samsung phone because I can keep all my important stuff organized and in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is amazing!!!
on May 25, 2026
Posted by: Aandrade
[This review was collected as part of a promotion.] This phone is amazing with the Galaxy AI added has made me so much proficient every day is a great day having at your hand the most powerful resource at this moment is great !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It gets the job done.
on May 25, 2026
Posted by: Alright
[This review was collected as part of a promotion.] Occasionally, I utilize Galaxy AI, primarily for grammar and spelling corrections, which effectively fulfills the task.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have s23 ultra which is not on the list love it
on May 25, 2026
Posted by: S23UltraEnjoyer
[This review was collected as part of a promotion.] Hate the ai slop, 90% of Ai features are useless. The camera and photo ai features are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product! Best phone I ever had
on May 25, 2026
Posted by: markantz
[This review was collected as part of a promotion.] Great screen, great battery life and great camera. After last update to One UI 8.5 Galaxy AI is so good, I can't image using the phone without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, excellent service,
on May 25, 2026
Posted by: JdStaats
[This review was collected as part of a promotion.] My phone is fast, efficient, it came with ample memory. I can play high definition videos as well as stream them to my TV without any issues. However, samasung is deprecating its messenger application and forcing users to use rhe Google messenger app instead which can be invasive, too busy and Google tends to be invasive. Using the messenger app from Google means privacy is in question as thr company blurs the lines in terms of use to gain access to data contact and saving it in a history that's hard to maneuver on purpose. Samsung should stay with its own app which was simpler to use without all the gray area in personal privacy.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi JdStaats, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the speed, memory capacity, and overall usage of your device. We have provided a link to the complete manual to help you adjust the messaging settings to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you if have questions about security or other features of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US