Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,222 Reviews)
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Excellent upgrade for the Ultra
on February 18, 2025
Posted by: Lovetotalk
[This review was collected as part of a promotion.] I received my Samsung S 25 ultra as soon as they were released. I am loving the phone. The slight rounding of the corners and straight sides make the phone easier to handle and hold. The screen is absolutely beautiful and the phone opens applications lightening fast. The camera takes terrific pictures that are very true to color. The Audio Eraser is such a nice feature and I'm still learning some of the other wonderful new features like Now Brief. I listen to music on my phone and the speakers are excellent. I'm also really happy with the battery life. I usually have over 50 percent left after a full day of use. I really have no complaints about this phone. The no blue tooth pen thing is a total non-issue for me. I'm also glad the screen is flat now instead of curved like on my S23 ultra because I do like using a glass screen protector since I'm such a klutz and it works so much better with a flat screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great power packed Phone
on February 18, 2025
Posted by: JattRoyal
[This review was collected as part of a promotion.] It checks all points to be a great phone for daily and performance heavy phone.
Great screen - like real image experience.
Great battery
Great software
Great add one
Great features across.
Great screen - like real image experience.
Great battery
Great software
Great add one
Great features across.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
El dispositivo es hermoso estéticamente
on February 17, 2025
Posted by: Eldani
[This review was collected as part of a promotion.] Es hermoso estéticamente y funciona genial, la cámara es increíble y la filmación es impresionante!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Seems like a s24
on February 17, 2025
Posted by: Edgar1
[This review was collected as part of a promotion.] It feels like a s24 with an update nothing really special or outgoing.
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Hi there Edgar1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have made a good investment in your new device, and can see the value in your usage every day. We have provided a link to the full device manual to help you discover the full capabilities and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME & POWERFUL!!!
on February 17, 2025
Posted by: Rendwriter
[This review was collected as part of a promotion.] This phone is so customizable and so powerful!! The AI is incredibly intuitive and so easy to use. It's ergonomic and has a brilliant display and it's super fast. The camera is outstanding and I love the Audio Eraser for videos--it cleans up the unwanted noise and you hear what you want!! This phone is so much fun. It's more than just a phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Poor screen
on February 17, 2025
Posted by: Hypermobile
[This review was collected as part of a promotion.] Works really fast and good but spen downgrade wasn't necessary. Screen isn't that great, got a scratch on the screen and I don't even know how, I've never gotten a scratch on a phone before, with or without a screen protector. But got one on the second day without knowing the cause.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest phone with great features and long battery
on February 17, 2025
Posted by: MrTVed
[This review was collected as part of a promotion.] The new s25 ultra is a great assistant from early morning till late night. As an ex blackberry user, the new ultra is a great multi tasking device. As a Realtor, I have to manage hundreds of messages over different time zones and constantly keeping up with notifications from several apps.
The phone doesn't miss a beat and allows me to stay on top of all my messages, screenshot pics of homes with added notes from the pen. The new AI feature to search and find pics of homes online with the addresses is a great new feature.
Dictation and translation to Portuguese is essential these days with clients in Orlando shopping from Brazil and looking for homes.
Mapping my side key to a flashlight always helps me find at night to find dropped objects between car seats and the faster wireless charge is very welcome.
Best settings are those screening all messages and calls from spammers which go straight to voicemail now.
The syncing of messages to my new galaxy watch 7 is also very useful when in meetings and my phone is on silent
The phone doesn't miss a beat and allows me to stay on top of all my messages, screenshot pics of homes with added notes from the pen. The new AI feature to search and find pics of homes online with the addresses is a great new feature.
Dictation and translation to Portuguese is essential these days with clients in Orlando shopping from Brazil and looking for homes.
Mapping my side key to a flashlight always helps me find at night to find dropped objects between car seats and the faster wireless charge is very welcome.
Best settings are those screening all messages and calls from spammers which go straight to voicemail now.
The syncing of messages to my new galaxy watch 7 is also very useful when in meetings and my phone is on silent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 17, 2025
Posted by: SpAlexander
[This review was collected as part of a promotion.] Love this new phone super fast and seamless action across all apps. The new camera is amazing very clear. All the new features like AI are really good. The audio erase on videos is phenomenal and very helpful.
Value
5
Written by a customer while visiting Samsung US