Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,651 Reviews)
Rating breakdown 25,651 reviews
5 Stars
22,014
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Features loaded
on May 25, 2026
Posted by: Moonlight
[This review was collected as part of a promotion.] Best quality photos i have every taken on any phone. My friends are amazed how good they are including the ones that own fruit branded phones. The best feature that wows me every time is the AI. This phone has the best AI features. Photo editing using AI is flawless and image generation too. I now always create custom image for holiday and birthday wishes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features, and easy use of Galaxy AI
on May 25, 2026
Posted by: CLARYRC
[This review was collected as part of a promotion.] Love the new features including camera and the easy way to generate images.
AI galaxy is the best for everyday use, loving how i have the gemini app on my phone instead of downloading other AI app.
The layouts option for taps and easy access and the security its great compare to other divices, samsung is wonderful.
I've been using galaxy for years.
SAMSUNG IS THE BEST BRAND FOR ME SO FAR AND WOULN'T CHANGE FOR ANY OTHERS
SAMSUNG IS THE BEST BRAND FOR ME SO FAR AND WOULN'T CHANGE FOR ANY OTHERS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 Ultra
on May 25, 2026
Posted by: MObettah
[This review was collected as part of a promotion.] This phone has exceeded by expectations. The ease of use and especially
The incredible camera make this an incredible phone.
The incredible camera make this an incredible phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but on my 3rd one
on May 25, 2026
Posted by: DaveS82
[This review was collected as part of a promotion.] I love my Galaxy 25 Ultra, but I'm on my third one in 18 months...... the charging port continuously goes out and I'm stuck with wireless charging only...... I've been a Note and Ultra fan, all the way back to the Note 3. I love the stylus, the performance, the options I have with it. My only issue is the charging port
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and user friendly
on May 25, 2026
Posted by: Eco2step
[This review was collected as part of a promotion.] Powered by the new Snapdragon 8 Elite processor, the phone handles heavy multitasking and gaming effortlessly without any stuttering or drops in frame.
The quad-camera system featuring a 200MP main sensor and an upgraded 50MP ultrawide lens is widely considered one of the best on the market, delivering highly detailed low-light photos and crisp 8K/HDR video.
Smarter AI Integration: The deep integration with Google Gemini is genuinely helpful and "magical" for productivity
Smarter AI Integration: The deep integration with Google Gemini is genuinely helpful and "magical" for productivity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra phone
on May 25, 2026
Posted by: Britt93
[This review was collected as part of a promotion.] I love my phone. I Just wish it had more storage. I love the big screen it has and the pen .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute pinnacle of Android smartphones
on May 25, 2026
Posted by: Truckingislife
[This review was collected as part of a promotion.] As someone who uses their phone heavily for work and media consumption, the S25 Ultra checks every single box.
The Snapdragon chip delivers incredible thermal efficiency; even under sustained loads, I haven’t noticed any major throttling. Galaxy AI features have matured nicely, becoming genuinely useful daily tools rather than just gimmicks—especially the live translation and note formatting.
Performance & Display: The screen is stunningly bright and sharp, and the anti-reflective coating is a game-changer for outdoor use. It handles multitasking, heavy gaming, and demanding apps without even breaking a sweat.
Camera: The camera setup is incredible. The shutter lag is virtually gone, low-light photos are incredibly clean, and the zoom capabilities remain unmatched. Whether taking quick snapshots or detailed 4K videos, the results are professional-grade.
Battery & Design: The battery easily lasts a full day of heavy use, often pushing into a second day with moderate habits. The slightly refined, more ergonomic edges make it much more comfortable to hold than previous generations despite its large size.
Pros: Mind-blowing display, top-tier cameras, flawless performance, integrated S-Pen, excellent battery life.
Cons: It’s a massive phone and a serious financial investment, but you absolutely get what you pay for.
Cons: It’s a massive phone and a serious financial investment, but you absolutely get what you pay for.
Verdict: If you want the best of the best in the Android world, this is it. Highly recommended!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It gives me alot of new things to do on it
on May 25, 2026
Posted by: Heyjude7
[This review was collected as part of a promotion.] I give my phone 10/10 and I love using Galaxy AI for alot like emails, text messages, ect. I would let everyone know to go with Galaxy 25 ultra with Galaxy AI anytime, all the time.
Value
5
Written by a customer while visiting Samsung US