Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone
on February 18, 2025
Posted by: JVDLT13
[This review was collected as part of a promotion.] Samsung does it again with another great phone. It has an awesome battery life. It has alot of great features especially with the ai. My favorite is audio eraser to make your videos just perfect how you'd like. Now brief makes it easy to start the day right and help you stay on track all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still potential left on the table
on February 18, 2025
Posted by: DevilsOwn
[This review was collected as part of a promotion.] This phone is comfortable to hold compared to the s23 ultra I've had previously, the anti glare screen is beautiful and bright, and it feels light(relative) to hold. One UI 7 runs smooth and the phone feels more powerful than last generation, animations are smooth and the screen feels much better than the s24 plus I had. The Now Bar is pleasant to use, especially with music, expanding it reveals the music player with the album art and looks great to display with AOD. The only gripe I have with the software is it seems to be preloaded with a December beta build of One UI 7, and while the phone is stable, its clear that the software is a bit incomplete via missing or buggy animations, the now bar's lacking features and 3rd party support, and battery life not as expected. It has potential but us users are still waiting on an official One UI 7 update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone with great battery life. Love how fat and smooth it is to use. The "Now Breif" and "Audio Eraser" are also amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on February 18, 2025
Posted by: Gator8
[This review was collected as part of a promotion.] We upgrade to the new S25 from the S23, and immediately fell in love.
The IA features of the phone are amazing, and every day im learning new things that I can use and take advantage of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product offers a truly exceptional user exper
on February 18, 2025
Posted by: JigSaw559
[This review was collected as part of a promotion.] Enjoying a variety of entertainment on your phone sounds incredibly convenient. Streaming games and shows offers a world of options at your fingertips. Staying connected with sports through various apps keeps you up-to-date on all the action. Having everything in one place simplifies your entertainment experience. The possibilities for enjoyment are truly vast with such a versatile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, love the redesign
on February 18, 2025
Posted by: JDubs09
[This review was collected as part of a promotion.] Upgraded from the S24 Ultra. Slightly better battery life, like the rounded edges and flat screen a lot more. The search bar at the bottom of the apps screen is a welcome change finally as well.
Camera software is a bit wonky though. Should be an easy software upgrade but the low light editing makes the picture look really artificial. Never had an issue with the S24 Ultra which had amazing low light pictures. The wide angle looks better vs S24 Ultra given more MPs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I think it needs more important
on February 18, 2025
Posted by: Bighomie85
[This review was collected as part of a promotion.] I use it for a movie on music and games i use it for photos
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Bighomie85, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with your streaming and gaming on your new device. We have provided links to a few resources to help you discover additional capabilities that can enhance your experience, and answer any questions that may arise as you continue using your Sasmsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great technology, easy to use i love so much.
on February 18, 2025
Posted by: GeraRod
[This review was collected as part of a promotion.] I use my Samsung for my work all the time! The interface makes it so easy to use! The high definition camera is incredible! I'm constantly in and out of zoom conferences all day! My Samsung makes it a breeze! I prefer it to my pc and laptop! I have everything i need in the palm of my hand! Love the capacity to open each app, really fast!
Value
5
Written by a customer while visiting Samsung US