Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I just can't say how I love this phone
on February 18, 2025
Posted by: Marck123
[This review was collected as part of a promotion.] Aight, lemme put y’all on real quick—the S25 Ultra is an absolute beast, no cap. First off, that Now Brief feature? Bruh, it’s like it reads your mind. No more scrolling through a million things tryna catch up—boom, it hits you with the key points, clean and fast.
But yo, the Audio Eraser? Straight-up witchcraft. I was in a loud spot, people yelling, some dude arguing in the background—I hit the eraser, and suddenly, it’s like they never existed. Just crispy, clear audio like I recorded in a studio. Wild.
Now let’s talk speed—this thing FLIES. Apps snap open, games run buttery smooth, and lag? That don’t exist here. It’s like having a supercomputer in your pocket. Multitasking? This phone eats that for breakfast.
And the cameras? Masterpiece-level. We’re talking stupid good detail, night shots looking like daylight, and zoom so crazy you could spy on the moon. Portraits? Cinematic. Videos? Hollywood-tier. Every shot hits different.
Long story short: If you want the hardest phone out right now, the S25 Ultra is IT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good but missing some S24U features
on February 18, 2025
Posted by: Jeffmusk21
[This review was collected as part of a promotion.] The phone is overall very good and I love the performance and the quality it has of camera, games, AI, and accessibility. The phone really went beyond and performs much better than what I saw on the reveal. I enjoy lots with the phone so far even if it has only existed for a short time so far. On the other hand the phone does lack some qualities that the S24U has but were removed from this series as of right now. Though there are alternatives that I found that work similarly so I don't really have any reason to be bothered by it. So I find in conclusion that this has been the best samsung phone I have had so far and it will keep me as a samsung follower for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone
on February 18, 2025
Posted by: Mellymel
[This review was collected as part of a promotion.] Look the new design. One UI 7 is fantastic. Perfect phone for me. Audio eraser and circle to search are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed and functionality
on February 18, 2025
Posted by: Huzzain
[This review was collected as part of a promotion.] Best overall phone with outstanding features likem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on February 18, 2025
Posted by: DonzyREX
[This review was collected as part of a promotion.] I am coming from an older S21 Ultra so this was going to be a big upgrade no matter what. I was excited about switching back to a flat screen as the curved screen on the older S21 ultra's didn't play nice with screen protectors.
The phone is buttery smooth with the 120hz screen and the Snapdragon Elite SoC gets overclocked for Galaxy phones so you'll know you'll best the best performance for your money.
The reason why I didn't give this phone 5 stars because they didn't quite push the envelope of specs while the other Android competitors are catching up.
Some examples of things that didn't change:
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
To be honest this is very nitpicky because the phone runs like a dream and every photo I have taken looks great. However, when you pay flagship price for a phone like this, you can't help but wonder if you're getting the same bang for your buck given performance is very similar to last year's S24 Ultra.
TL;DR: if you're coming from a s23 series phone or older you will love your phone, if you have last year's model, it's best to hold off for another year. Hope this helps!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied with my purchase
on February 18, 2025
Posted by: Tara10
[This review was collected as part of a promotion.] I was initially hesitant to purchase it because of past app compatibility issues with a previous phone, but fortunately, that was not a problem this time. The price is a bit high, but the new design and features compensate. I especially appreciate the improved camera and am enjoying exploring the new AI features. The AI is more advanced and integrates well with other apps using simple voice commands and has actually been very useful for me. Overall, I am very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 18, 2025
Posted by: Artistix22
[This review was collected as part of a promotion.] Enjoy that I can edit out audio background on videos. Editing photos as well is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can never go wrong with Samsung phones
on February 18, 2025
Posted by: Derz23
[This review was collected as part of a promotion.] After owning my Samsung 22 ultra I finally traded in for the new s25 Ultra and I am so happy with this decision. The phone not only looks so nice but its features are amazing as always, screen resolution is great. AI feature is something I didn't know I needed. Super easy to use and navigate, I love all the customization options. Overall a great experience since I got this phone. 100% recommend.
Value
5
Written by a customer while visiting Samsung US