Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best Smartphone Ever!!!
on February 18, 2025
Posted by: KINGD26
[This review was collected as part of a promotion.] To start things off. The Snapdragon 8 elite designed for S25 is a game changer. Super fast and smooth and makes tasks and transitions between apps seamless and buttery smooth. I've dabbled with the audio eraser a few times and it works but im sure as time goes by samsung will perfect it. The Now Brief is my favorite addition. All my most viewed information right there at my fingertips is such a relief. Gaming is fun again, videos and photos are so beautiful 😍. Streaming my favorite animes and shows are such a breeze and with such excellent battery life and fast charging I'm able to go throughout my day worry free. I love my new phone and with 1TB of storage I'm able to enjoy my passion for photography and videography more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ultra and the new design
on February 18, 2025
Posted by: Kc5180
[This review was collected as part of a promotion.] Love the new design, Seamless transition to other samsung devices tablet, earbuds, and watches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on February 18, 2025
Posted by: Pops70
[This review was collected as part of a promotion.] It's hard for me to give a truly great review on my new phone because I have only had it for about 1 1/2 weeks now. There are so many new features that come with it and I haven't had time to discover it all yet. I'm 70 years old and a little bit slower than I used to be but I still love a challenge. So far I love my new phone and can't wait to explore it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but not revolutionary
on February 18, 2025
Posted by: NewS25U
[This review was collected as part of a promotion.] Great screen for streaming videos outside. Not noticably different from the S23 Ultra that I traded in. AI features seem helpful and maybe with more use they will become a differentiator.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey NewS25U, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display quality especially during your streaming. We have provided a link to the full device manual to assist you in your discovery of the additional features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions and offer one on one assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its very fast and effective compare to all models
on February 18, 2025
Posted by: Nagendra
[This review was collected as part of a promotion.] This S25 Ultra is completely different from other models. Improved performance from other models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Great
on February 18, 2025
Posted by: Midgett
[This review was collected as part of a promotion.] Ni complaints With the hardware, almost perfect. But Samsung's software misses the mark. Changing Google's software just for the sake of change, particularly when it involves removing features, makes no sense. For example, Google's software allows customization of which types of notifications to allow from each app. Samsung allows you to either turn on or off notifications. It sucks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is beyond Smart Phone
on February 18, 2025
Posted by: Samsung86
[This review was collected as part of a promotion.] The device is perfect for both personal and professional setting. Top notch features and performance! Very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A big jump.
on February 18, 2025
Posted by: Lrgc1810
[This review was collected as part of a promotion.] Recently I changed my S22 Ultra to the Galaxy S25 Ultra and it was a great leap in technology, everything feels faster with One UI 7 and the new processor looks all more organized and more beautiful with the new customization layer, the "now bar" I love it looks very nice when I go to see the music that is being produced and the "brief" is very productive in my day to day because it sums up all the news of the day, the anti-reflective display brutally, I acquired the device on offer a great disappointment thanks
Value
5
Written by a customer while visiting Samsung US