Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Absolutely love this phone
on June 29, 2026
Posted by: OnlyStanz
[This review was collected as part of a promotion.] The phone, the features, the camera .. Best phone on the market in the world. Galaxy user for life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest and most reliable smart phone I've owned!
on June 29, 2026
Posted by: Samsung4Lif3
[This review was collected as part of a promotion.] I did not have computer access for most of the time I've owned this phone and I didn't miss it! This phone does it all. It's lightening fast. Faster than the laptop I just bought from the competing brand. Battery life is insanely good. So much storage! Samsung is the best choice for smart phones - Samsung owners already know this! I made the switch over 10 years ago and I am never going back. My mom texts me pictures from her phone (the competitor with its own store wink wink) to have me edit them for her. I use Galaxy AI to remove objects easily. This comes in handy especially for sentimental photos or when there are strangers in the background for privacy reasons. I personally use Galaxy AI to remove the occasional blemish. Takes only a few seconds! Phone is sturdy but not heavy. Big screen and crisp display. Intuitive to use and seamless with my email accounts, browser, online storage, and various apps synch up perfectly. You will feel the difference- the speed is unmatched. I'm just a normal person but if I was a techie person I could do even more with this phone. It's so dependable and I love the fluid design. I chose white for the color- haven't had a white phone in over a decade. Love!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best!
on June 29, 2026
Posted by: AntG805
[This review was collected as part of a promotion.] My journey with Samsung smartphones started with the Note 3, and I've been a fan ever since. Every new phone has brought something exciting, and it's been amazing to see how much they've improved over the years. They've always been reliable, easy to use, and packed with features that actually make everyday life easier.
The AI features on the S25 Ultra have really taken things to the next level. From helping me write messages, summarize information, and edit photos, to making searching and everyday tasks faster, it feels like having a smart assistant built right into my phone. The best part is that it all works naturally without getting in the way. Samsung continues to impress me, and I can't wait to see what they come up with next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone all around!
on June 29, 2026
Posted by: MachinistVMMU
[This review was collected as part of a promotion.] Great phone all around has really good battery life and is lightning fast in almost every aspect, Galaxy AI works very smooth and is actually quite helpful, I gave it 4 out of 5 stars because sometimes the camera has an issue focusing up on close things. It likes to bounce back and forth between two different lenses and doesn't seem to pick a lens to go with so it's constantly going in and out of focus if I try to take a picture of a bug or something. Other than that it has worked well with everything I've thrown at it, and it's even quite durable to boot! I work in a very industrial environment and this phone has made it through all my drops, spills, and pocket crunches without cracking the screen once. Are you looking for a super solid Dependable phone that can do anything you would like with today's current technology then this is a solid choice for you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Smartphone with Premium Features
on June 29, 2026
Posted by: RajaRela
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has exceeded my expectations. The display is incredibly bright and vibrant, making everything from streaming to gaming look amazing. Performance is exceptionally fast, with smooth multitasking and no lag even during demanding tasks. The camera system captures stunning photos and videos in all lighting conditions, and the AI features make everyday use even more convenient. Battery life easily lasts a full day, and the S Pen is a great addition for note-taking and productivity. The build quality feels premium, and the overall experience is excellent. I highly recommend this phone to anyone looking for a flagship Android device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on June 29, 2026
Posted by: 12thman
[This review was collected as part of a promotion.] My S25 ultra is amazing i love it ! It can do so much and has so many options. The Galaxy AI is mind blowing , so many tools it can use to help you have a little fun with all diffrent kinds of activities or get your research on, or a simple conversation like its a real person ( AI is not a real person always remind yourself this !) .The camera quality is top notch ive been sharing photos and get lots of comment on how good the pictures are ! I recommend this phone 110% !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone ever
on June 29, 2026
Posted by: CourtM
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for gaming, streaming, and work, and it's handled everything I've thrown at it with ease. Games run incredibly smoothly with responsive performance and great graphics, while streaming movies and shows looks fantastic thanks to the bright, vibrant display and excellent speakers.
For work, the Galaxy S25 Ultra has made it easy to stay productive. I can quickly switch between apps, join video meetings, answer emails, and edit documents without any lag.
One feature I use almost every day is Galaxy AI. The AI-powered Writing Assist helps me rewrite emails and messages so they sound more polished and professional, which saves time and makes communication much easier.
The battery easily gets me through a busy day, and the cameras consistently take sharp, detailed photos in different lighting conditions. Overall, the Galaxy S25 delivers an excellent balance of performance, productivity, and entertainment, making it a smartphone I'd confidently recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a great camera
on June 29, 2026
Posted by: KitaB123
[This review was collected as part of a promotion.] My Galaxy is great I love the Quality of my photos.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hey KitaB123, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to know that you are having a great experience with your device, and that the camera has been such a fun feature to use. We have provided a link to the complete manual to help you maximize your experience and fully explore the enhanced capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US