Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,652 Reviews)
Rating breakdown 25,652 reviews
5 Stars
22,015
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
My review
on May 25, 2026
Posted by: BillyK
[This review was collected as part of a promotion.] Have had really good experiences with my phone. Glad I had the warranty since I experienced a motherboard issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone.
on May 25, 2026
Posted by: 1234532
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra offers a truly remarkable user experience. Its advanced camera system captures stunning photos and videos in any lighting condition. The display is exceptionally vibrant and smooth, making every interaction a pleasure. Performance is impressively swift, handling demanding applications with ease. Overall, this device represents a significant step forward in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Love it
on May 25, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] The samsung s twenty five Ultra is really good. The speed of it and the camera is amazing. It actually has a hundred times zoom. The processor is very fast. Love the Galaxy AI feature. Makes my life better with speed, photos, GPS, texting, etc. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: KimBerly52111
[This review was collected as part of a promotion.] I use my Galaxy S25 for everything, movies, shows, work emails, scheduling and fun social media. I am able to use the phone with ease and if I can't figure something out, I just use Galaxy AI, it is absolutely spectacular for things I don't do or don't know. I would never choose another phone ever over Samsung Galaxies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features. Amazing picture quality.
on May 25, 2026
Posted by: ButterflyOscar93
[This review was collected as part of a promotion.] Fantastic fetures and amazing picture quality. Love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic fun and performance
on May 25, 2026
Posted by: Drakonas
[This review was collected as part of a promotion.] I absolutely love this phone and all it has to offer. Coming off of 10 years of Pixels, I am extremely happy to finally find a flagship that doesn't slow down with 250+ apps.
The camera always captures amazing photos, better than my ol' Pixel, and the speakers are the most notable improvement. I can actually enjoy videos and music now!
The pen was the most unexpected pleasure. Penup is a fun way to pass the time and I find myself using it for games often.
And speaking of games, this phone can handle anything I throw at it, even high end titles like various gacha titles. I am most impressed.
The wireless Internet performance is great, and the signal beats what my Pixels got too.
As for the OneUI specifics, I love the pop-ups in the notification bar for calls and alarms. And I absolutely love being able to have two apps open at the same time, even a game and a browser!
Galaxy AI is great at being quick with my requests over voice, and it's also fun to use the various photo features.
I severely enjoy this phone and for a first-time Samsung owner, commend them. Well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 25 ultra has amazing features such
on May 25, 2026
Posted by: Deborahh
[This review was collected as part of a promotion.] I have the 25 ultra and very much please and satisfied with this item. I never ever gotten any other phone the ultra 25 is my latest phone. I have and have always used Samsung Galaxy. So YES I recommend this phone, highly recommend it because it's very reliable and never had any problem what so ever with this phone and will continue to use Samsung Galaxy ultra. The camera is awesome. This phone is indeed a good by, and I know you will love it. Thank you. Deborah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its been great
on May 25, 2026
Posted by: Doublejgalaxy
[This review was collected as part of a promotion.] I haven't had any issues with the AI. And everything's been working good
Value
4
Written by a customer while visiting Samsung US