Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Battery life lasts all day. Super quick operating.
on February 18, 2025
Posted by: ScubaSam
[This review was collected as part of a promotion.] Laugh how long the battery last. Screen is super sharp and responsive to touch. Would look no other direction besides Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 18, 2025
Posted by: Light2k2
[This review was collected as part of a promotion.] Great phone with new AI feature. Sleek design and extra ordinary camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features and battery life
on February 18, 2025
Posted by: Stebbi64
[This review was collected as part of a promotion.] I enjoy the ease of how it works and the fast switching between apps. The feature are great and i love the brifings throughout the day. The battery life is great and the phone lasts all day long and I use it extensively. I would highly recommend getting the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Downgraded phone
on February 18, 2025
Posted by: 675746854
[This review was collected as part of a promotion.] Downgraded the Bluetooth Spen. Spen for kids. Ai features only. Price is higher.
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Hello 675746854, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important specific features of your device are to you every day. We have provided a link to an article below to help you with the redesigned features of your S Pen. We have also shared a link to the full device manual to help you integrate voice controls and hand gestures that can be used for previous features of the S Pen. We have also shared a link to the Samsung Support Team if you have additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Life made simpler
on February 18, 2025
Posted by: Tonytoro01
[This review was collected as part of a promotion.] Now, im jumping from the galaxy s20 ultra to the s25 ultra so it seems a bit unfair about the differences. Its like going to a different era. I simply love the way all the apps just move so fluid. For starters, the unlocking is a simple quick touch. On my s20 I had to hold the screen for a few seconds so it could read my finger there first. Second, briefing the start of your day. I dont know about any of you but its helping me try and get a little better sleep and start my day off better. Simpler. I love it. I could even say I was thinking of making a switch to the competitor but this phone kept me with Samsung. I could write all the ways its better but my life is a little too busy to sit here and type, but I won't do that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noticeable Improvement from last model
on February 18, 2025
Posted by: WalkingPanther
[This review was collected as part of a promotion.] Always have used my phones for 2 primary reasons, recording video and taking pictures. Ex. Outdoor traveling and Concerts / shows. Phones Cameras have always been a major selling point to me and the factor when it comes to upgrading. The latest model I've noticed that I find myself using more features. Whether its utilizing the AI for future use such as international travel or the seamless actions across apps. I feel like I'm finally getting more out of the phone than ever before.
Still need to get around to becoming more familiar with the added features. The suggestions that pop up when I'm scrolling into new apps or opening up the camera for instance have helped ease the transition for learning what more the phone can do.
Battery life has alway been a plus. Usually with work and personal time I'm constantly on an app or have several running, seldom have I ever had to work around getting a charge in other than a quick top off before exercising just for personal preference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on February 18, 2025
Posted by: Phonelover
[This review was collected as part of a promotion.] New AI features are very helpful and excellent additions. Now we have more features in camera. We can control edit the sound out of recording and it is thinner than the s23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 is the best phone to buy
on February 18, 2025
Posted by: Long22
[This review was collected as part of a promotion.] This is the best smartphone in the market right now.
Value
5
Written by a customer while visiting Samsung US