Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Actually worth the upgrade
on May 25, 2026
Posted by: Tdoe304
[This review was collected as part of a promotion.] I’ve had a lot of phones over the years, and this is honestly the first one in a long time that actually feels like a major upgrade instead of the same phone with a different price tag. The battery life is solid, the screen looks incredible, and everything runs ridiculously smooth even with a ton of apps open.
The camera surprised me the most. Pictures come out sharp without needing to edit everything to death like people pretending to be photographers on Facebook. Low light shots are especially impressive.
Galaxy AI has also been way more useful than I expected. The photo editing tools, search features, and writing assistance actually save time instead of feeling gimmicky.
I use my phone constantly for work, streaming, gaming, social media, and taking photos, and it handles all of it without slowing down or overheating. Samsung finally made a phone that feels polished from top to bottom.
The camera surprised me the most. Pictures come out sharp without needing to edit everything to death like people pretending to be photographers on Facebook. Low light shots are especially impressive.
Galaxy AI has also been way more useful than I expected. The photo editing tools, search features, and writing assistance actually save time instead of feeling gimmicky.
I use my phone constantly for work, streaming, gaming, social media, and taking photos, and it handles all of it without slowing down or overheating. Samsung finally made a phone that feels polished from top to bottom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Styling with Stylus!
on May 25, 2026
Posted by: FortniteFriend
[This review was collected as part of a promotion.] I love my phone so much. I love having the stylus to write notes or make lil pictures to send my friends. The camera is also really good. I can take NASA grade quality photos of the moon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on May 25, 2026
Posted by: Galaxy1471
[This review was collected as part of a promotion.] Easy to use but wish it had more options for add ons. Would love to have better watch and tracker options. Galaxy AI is helpful, but not something I use often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work on the go
on May 25, 2026
Posted by: Elrick
[This review was collected as part of a promotion.] I use my phone for work, taking notes for ideas , schedule changes , sending emails , using a.i. to help identify and find certain artifacts, and or tools in need , always quick and very helpful when in the go with no laptop or desktop available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that surpassed my expectations
on May 25, 2026
Posted by: Chopper
[This review was collected as part of a promotion.] I absolutely love The massive 6.9 " display is the best screen on any phone right now. Thanks to the Gorilla Armor glass, reflections are drastically cut down, making it incredibly easy to see even under direct sunlight.
Driven by the latest chipset, the phone handles heavy multitasking without slowing the phone down. Combined with a vreat battery life that easily pushes past a full day of heavy use, it's a reliable and beautifully made phone .
The Galaxy AI Select & Circle search option is an actual life changer for me! This is the most practical feature. You can grab info directly from your screen by circling it , to create calendar entries from an event mentioned in an email or getting rid of things in pictures to clean screenshot of a specific area without needing to manually crop it. Tbis by far has been my favorite phone to own , and I use the note taking pen on a daily basis . While everyone else is using paper or post it notes, I have everything saved right in my phone! There are some great cases too , so you can personalize it to any look. I ha e always been a Samsung user , but this phone takes it up a notch or two!
Driven by the latest chipset, the phone handles heavy multitasking without slowing the phone down. Combined with a vreat battery life that easily pushes past a full day of heavy use, it's a reliable and beautifully made phone .
The Galaxy AI Select & Circle search option is an actual life changer for me! This is the most practical feature. You can grab info directly from your screen by circling it , to create calendar entries from an event mentioned in an email or getting rid of things in pictures to clean screenshot of a specific area without needing to manually crop it. Tbis by far has been my favorite phone to own , and I use the note taking pen on a daily basis . While everyone else is using paper or post it notes, I have everything saved right in my phone! There are some great cases too , so you can personalize it to any look. I ha e always been a Samsung user , but this phone takes it up a notch or two!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on May 25, 2026
Posted by: CatLady85
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a great well rounded phone. Like its predecessors it has great customizable features and appearance. The camera is phenomenal, especially when compared to to other phone's cameras. The Galaxy AI features like note assist and photo assist are incredibly helpful. It is comfortable in the hand and isn't too large or too heavy. If you are in the market for a new phone I highly recommend the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on May 25, 2026
Posted by: Bella13
[This review was collected as part of a promotion.] The pictures this phone takes I've not seen that quality in any other phone I've ever owned. I would recommend this phone to anyone that's looking for a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone for work and everyday use
on May 25, 2026
Posted by: TechVision25
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily for work, entertainment, photography, and productivity, and it has exceeded my expectations. The display is incredibly sharp and smooth, making everything from streaming movies to scrolling through apps feel premium. Battery life easily lasts me through a full day even with heavy usage.
The camera system is one of the biggest highlights. Photos come out detailed and vibrant in both daylight and low light, and the zoom capabilities are extremely useful. I also use the S Pen often for quick notes and multitasking, which makes the phone feel more productive than any other device I’ve owned.
Galaxy AI features have been surprisingly useful in everyday situations, especially for writing assistance, searching, and organizing tasks more efficiently. Performance is fast and responsive whether gaming, editing photos, or running multiple apps at once.
Overall, the Galaxy S25 Ultra feels like a complete package with premium build quality, strong performance, and features that genuinely improve daily routines.
Value
5
Written by a customer while visiting Samsung US