Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung super phone in the world 🌎 I love it.
on February 18, 2025
Posted by: Tong7097
[This review was collected as part of a promotion.] Samsung super phone in the world 🌎 I love it. I have been using long time ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than 24 ultra, but...
on February 18, 2025
Posted by: Rafarod
[This review was collected as part of a promotion.] Still difficult to transfer data from the old to the new
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's loaded with features.
on February 18, 2025
Posted by: Tsujmij
[This review was collected as part of a promotion.] It has many features. I don't even know what they all are.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: Jmtech25
[This review was collected as part of a promotion.] Battery life is significantly better than my previous s24 ultra. Software has so much going for it, still finding new features everyday. The design is lighter and love the rounded corners. Put bluetooth functionality back in the s pen and it will make it even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 👌 Phone 📱
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung s25 ultra 👌 good phone good memory and ram 12gb i am using 512 gb is too fast no hangup and freeze good graphic quality and good camera 200mp & 8k video quality 😀 good for games no getting heat if you playing while in charging if battery is down like 20% and put in charge fully charge in 59 mins and one thing most I like is the S Pen in samsung s24 S pen has Bluetooth in S25 S pen Has no Bluetooth it's good getting 😀 more longer battery life 😀 love this phone ♥️👌😀🥰😇 Great discount and promotion 😀 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great to use.
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has quick processing, great camera, and tons of awesome features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is a remarkable phone!
on February 18, 2025
Posted by: Jaynr1979
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is simply the best phone I've ever used. Seamless integration of apps, great battery life, amazing camera. I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S pen is terrible
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] It was supposed to be upgrade but s pen doea not work as before and lack of massage magnets support is a loose loose
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hello Slimone, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how vital specific features of your device are to you every day, and we would love to help you align your phone to your needs and expectations. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual to help you with voice controls and hand gesture options for some of the features that were previously done with the S Pen. We have lastly shared a link to the Samsung Support Team to offer assistance with your message features, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US