Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
3
Its a good phone
on May 25, 2026
Posted by: Htuck304
[This review was collected as part of a promotion.] I love my phone taking the bluetooth capability out of the spen for pictures big mistake also the latest update taking object eraser out and using Ai eraser is also unfortunate because of the stupid watermark and most of the time it doesnt take the object out completely just turns it into a weird plant or something
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hey Htuck304, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to help you with the features of your device you may believe are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A True All-In-One Device
on May 25, 2026
Posted by: SamsungUser29482
[This review was collected as part of a promotion.] The S25's 100x zoom feature, 200 MegaPixel camera, and night time shooting features captures the best shots of everyday life. Using my S25 Ultra, I have been able to get crisp, clean video with my 8K video options, take slow motion videos at 240 FPS for shooting challenges, and take high resolution, high framerate videos of the moments of life I enjoy.
The S25 Ultra can be customized to your extent, and with Samsung Galaxy Store, you can download apps to further customize your device, like NavStar and Keys Café on Good Lock. I have had a pleasant time customizing my phone so I have access to the features that best for me.
Galaxy AI for photo editing, video editing, and generative art has truly been useful for me, I tend to use them to erase things I don't want in the background of my photos, erase unwanted background audio like voices and ambient fan noise.
Galaxy AI has also helped me naviagte my phone, and works perfectly with my Galaxy Watch 7 (44mm), and my Galaxy Buds 3 Pro.
The fast processor inside the phone makes the phone feel smooth and fast, which makes me feel confident about my devices capabilities with modern software and hardware.
The Samsung Galaxy S25 Ultra with Galaxy AI, its camera suite, and the fast processor make life with this device seem exciting, fast, effortless, and overall fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra is a highly refined
on May 25, 2026
Posted by: Jbcthunder
[This review was collected as part of a promotion.] Here is a simpler version in English, tailored to fit the sweepstakes requirements perfectly:
As a computer programmer, my Samsung device is the most important tool in my daily routine. It perfectly balances my heavy workload with my favorite entertainment.
For work, multitasking is incredibly fast and smooth. I can easily manage code, check databases, and track projects all at the same time. The advanced features of - Galaxy AI-have completely changed how I work. It helps me organize my daily tasks, summarize notes, and find information instantly, which saves me a lot of time in the office.
When the workday is over, the device turns into the perfect entertainment center. The screen is amazing for watching my favorite mystery and drama shows. The picture is crisp, and the audio is fully immersive. Plus, the battery easily lasts all day long. It stays powered from my first line of code in the morning until I finish watching a movie at night.
It is a high-performance device that makes both my work and my personal life much easier and more enjoyable.
Quick Tips for the Form:
- Nickname:You can use a short, tech-focused alias like - JbcTech or - JbcDev to keep your full name private.
- Extra Entry:Remember to upload an original photo or video of your device to get that bonus entry for the sweepstakes
As a computer programmer, my Samsung device is the most important tool in my daily routine. It perfectly balances my heavy workload with my favorite entertainment.
For work, multitasking is incredibly fast and smooth. I can easily manage code, check databases, and track projects all at the same time. The advanced features of - Galaxy AI-have completely changed how I work. It helps me organize my daily tasks, summarize notes, and find information instantly, which saves me a lot of time in the office.
When the workday is over, the device turns into the perfect entertainment center. The screen is amazing for watching my favorite mystery and drama shows. The picture is crisp, and the audio is fully immersive. Plus, the battery easily lasts all day long. It stays powered from my first line of code in the morning until I finish watching a movie at night.
It is a high-performance device that makes both my work and my personal life much easier and more enjoyable.
Quick Tips for the Form:
- Nickname:You can use a short, tech-focused alias like - JbcTech or - JbcDev to keep your full name private.
- Extra Entry:Remember to upload an original photo or video of your device to get that bonus entry for the sweepstakes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and every feature it has.
on May 25, 2026
Posted by: Darksidemach1
[This review was collected as part of a promotion.] I use the ai features in every app I can been using samsung phones sine the active 4 phone will never stop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on May 25, 2026
Posted by: Rozayy
[This review was collected as part of a promotion.] I’ve been genuinely impressed with the Samsung Galaxy S25 Ultra so far. The camera quality is incredible — especially the zoom and low light photos — and the screen is easily one of the best I’ve ever used. Everything feels super smooth and fast, even with multitasking, gaming, and editing photos/videos throughout the day.
One of my favorite features has honestly been Galaxy AI. The AI tools are actually useful and not just gimmicks — things like photo editing, search features, writing assistance, and live translations make everyday stuff a lot easier and faster.
The battery life has also been amazing for me. I can go most of the day without stressing about charging it constantly. The design feels premium, the S Pen is useful, and overall it just feels like a phone that can handle pretty much anything.
Definitely one of the best phones I’ve owned and worth the upgrade.
One of my favorite features has honestly been Galaxy AI. The AI tools are actually useful and not just gimmicks — things like photo editing, search features, writing assistance, and live translations make everyday stuff a lot easier and faster.
The battery life has also been amazing for me. I can go most of the day without stressing about charging it constantly. The design feels premium, the S Pen is useful, and overall it just feels like a phone that can handle pretty much anything.
Definitely one of the best phones I’ve owned and worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Similar to S24 Ultra
on May 25, 2026
Posted by: StephC
[This review was collected as part of a promotion.] I have the S24 ultra and ive used the S25 ultra, it has similar pen features and similar camera quality.
The sad thing is the camera quality on the S20 ultra from which I upgrades has better clarity on the zoom feature where as the 10px feature is now grainy and blurry.
Overall great interactivity with galaxy Gemini but camera quality is lacking.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on May 25, 2026
Posted by: Sebby06
[This review was collected as part of a promotion.] Been using samsung devices for quite a while now and I'd say i enjoy using it in my everyday routine/life. Easy and simple to use, i like the feature where i can press play last song and immediately jumps onto it without having to search what my last song was and honestly, the pictures it can take are amazing too. As a person that loves photography as well, the S25 Ultra has been it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love multitasking ability on this device
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Some times I use my phone for work and I love that I can have two app open at the same time in one screen, it makes sooo much easier for me to work. And I use my phone as a notepad, especially with s pen it's a fun way to take notes.
Value
5
Written by a customer while visiting Samsung US