Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Awsome Galaxy s25 ultra
on February 18, 2025
Posted by: Mikhail
[This review was collected as part of a promotion.] This is Galaxy S25 ultra it's really good. I am really excited and grapefruit that they created the phone to look and feel and presents itself like this. This is how the phone should have looked in the beginning. It is truly an amazing phone.
I could not give 5 stars because they took away a great feature. Which was the bluetooth functionality of the S pen. While they claim a lot of people did not use it. This was one of the features that I loved to use when taking selfies and setting my phone up on a tripod. But other than that, this phone is extremely well built. Thanks samsung, but please bring back the Bluetooth functionality on the S26 ultra. And please keep it this boxy. Look, feel shape with the tiny curve corners. And if you have to make some type of changes to the design, just change the camera layout in the back, but everything else is perfect, you nailed it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Samsung User
on February 18, 2025
Posted by: Thedarkspirit
[This review was collected as part of a promotion.] I always get the new Samsung phones each year, let me tell you.. each one gets better. With this new Samsung S25 Ultra I love the thickness of the sides, makes it easier to hold but elegant.
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerhouse with one missed note
on February 18, 2025
Posted by: AudgePodge89
[This review was collected as part of a promotion.] Camera: The Star of the Show
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
S Pen: A Step Backward
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
The Galaxy S25 Ultra is an incredible device, especially for those who love photography and top-tier performance. The loss of Bluetooth in the S Pen is frustrating, but it’s not a deal-breaker. If you can live without those remote functions, this phone remains one of the best on the market
.... also unsure if I like the uncurved design of the screen.
.... also unsure if I like the uncurved design of the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Regular product
on February 18, 2025
Posted by: Sol017
[This review was collected as part of a promotion.] The camera is not impressive, it is difficult to see the difference between the previous model it had. In terms of overall performance, it is a good device because I only use it for basic activities, calls, texts and photographs.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hello Sol017, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love to help you maximize your usage of your device and really fall in love with your phone. We have provided a link to an article to help you with the features and settings of your camera for the best photos and video possible. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement.
on February 18, 2025
Posted by: Raulito
[This review was collected as part of a promotion.] It is definitely fast, seamless across apps. Very smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features
on February 18, 2025
Posted by: JohnnyL
[This review was collected as part of a promotion.] The AI features are awesome, top notch a lot of fun to play with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but a miss
on February 18, 2025
Posted by: Cooleo
[This review was collected as part of a promotion.] The now brief is a fest feature that i routinely use and check on throughout the day. The audio eraser works great as well on my videos and the AI capabilities are unimaginable at this point. The ability for it to create my face without any prior evidence of it is astounding but also a little creepy. The one thing that brings my review down to a 4/5 stars, the lack of Bluetooth in the S pen. There was no reason to take it away and for that I have to remove a star. Hopefully it gets brought back in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great look
on February 18, 2025
Posted by: Spongebobultrapants
[This review was collected as part of a promotion.] Love the phone. Galaxy AI is amazing. I love the camera features and the merging of all the AI feature.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Value
5
Written by a customer while visiting Samsung US