Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Awesome phone
on May 25, 2026
Posted by: NoNick
[This review was collected as part of a promotion.] Just a great phone. I've had no issues with it. I recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Continuously pleased
on May 25, 2026
Posted by: MLS716
[This review was collected as part of a promotion.] I just love my S25 Ultra. I use it in so many ways: games, movies, photos, work projects, and of course talking. I'm always told by people we'll use my camera because it takes GREAT pictures. It has great space for everything. The Galaxy AI feature is awesome. It's making me feel like I'm a pro. It's so good, I probably spend more time with it than I should. Samsung and I are together forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this phone.
on May 25, 2026
Posted by: Keepingorganized
[This review was collected as part of a promotion.] I use the device to stream, keep myself organized, keep routines, reminders and lists.
It really comes in handy. I love the functionality of everything and the pen makes things easier at times.
It's a good size and I enjoy all the features to keep me on track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always samsung
on May 25, 2026
Posted by: Jenn91
[This review was collected as part of a promotion.] Just love my s25 ultra. Every other year I upgrade to another s ultra and always will! Its easy to handle and comfortable to use. Will always recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Phone
on May 25, 2026
Posted by: DOMINICK1979
[This review was collected as part of a promotion.] I currently have the Samsung S25 Ultra in my hands—a reliable, robust device featuring bold design lines that feels comfortable both to the touch and in the hand, and is lightning-fast in its performance. I absolutely love the utility it offers me, both in my professional work and in my daily life with my family. I have always taken pride in the photos I capture—a feat made possible thanks to these cameras—and at concerts, I can truly enjoy the moment while preserving memories through my lens. If I need to look up an item or seek specific information, the built-in assistant allows me to conduct my searches with greater efficiency. Restoring photos and refining shots using AI—along with the editing assistance features—helps me craft memories exactly to my liking. Not to mention, the AI surfaces topics of interest to me and provides easier, more powerful options for my work—such as simultaneous translation. What else can I say? I have always valued having a reliable mobile phone, and that is exactly what my Samsung is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and its features
on May 25, 2026
Posted by: Topaz4lif
[This review was collected as part of a promotion.] My device is used to help me keep up with appointments and keeps me basically on schedule.I stream netflix a lot. The ability to be able to use Ai at the touch of the screen is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone... dislike some features
on May 25, 2026
Posted by: Addy2025
[This review was collected as part of a promotion.] I LOVE my phone, however some of the newer updates are not liked. I love the picture quality, I love the pen which i use daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: Lovesit
[This review was collected as part of a promotion.] I use my s25 ultra for everything including the Galaxy AI but I like to take pictures with it the cameras awesome I use it for messaging everything I had the 20 s21 ultra before this and now I have the s25 ultra thinking about getting s26 but I'm not sure yet but this is everything that I need is super powerful.
Value
5
Written by a customer while visiting Samsung US