Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,653 Reviews)
Open Ratings Snapshot
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
An Absolute Powerhouse of a Phone
on May 25, 2026
Posted by: Teresa
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra, and it easily lives up to the hype. The design feels incredibly premium, and the display is bright, sharp, and amazingly clear even when you're outside in direct sunlight. Performance-wise, it handles everything without breaking a sweat—switching between heavy apps and gaming is completely seamless, and the battery life easily gets you through a full day of heavy use.
​One of the biggest standouts has been Galaxy AI. Instead of just feeling like a collection of gimmick features, the AI tools are actually practical for everyday life. Things like Circle to Search make finding information incredibly fast, and the photo editing tools let you clean up reflections or remove background distractions with just a couple of taps.
​The cameras are fantastic, capturing massive amounts of detail with great color balance, and the zoom is as impressive as ever. If you're looking for a top-tier phone that nails the hardware while actually making software feel smarter, the S25 Ultra is a phenomenal choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I jus love this phone. Its my sidekick for real.
on May 25, 2026
Posted by: KingBrazy
[This review was collected as part of a promotion.] The AI is perfect. Its like the world on the palm of my hand. I jus love this phone. The AI is amazing. There ain't nothing it cant do that I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to navigate
on May 25, 2026
Posted by: Stots26
[This review was collected as part of a promotion.] This phone is by far my favorite. The ai features are unmatched. The pen detail is more useful than you'd think initially.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent phone
on May 25, 2026
Posted by: Nicekat
[This review was collected as part of a promotion.] The galaxy 25 ultra was my second, top of the line phone. It blows past all expectations. Between the stylus, the highly responsive screen and even the Dolby audio, it's beyond incredible. The Galaxy AI has been quite helpful with pictures, web searches and even with writing emails! Samsung is the leader in smart electronics and they have a new fan in me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a smooth running device that really holds up
on May 25, 2026
Posted by: Krivik
[This review was collected as part of a promotion.] I use it for games, the battery life is unbelievable. The graphics and speed of this device really hold up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good camera
on May 25, 2026
Posted by: Tolon21
[This review was collected as part of a promotion.] I give it 5 stars because I think that it has very high quality in photos, videos, video game speed, and not to mention, the Ai system. It is extraordinary!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely upgrade from my ZFold
on May 25, 2026
Posted by: OniRising
[This review was collected as part of a promotion.] Galaxy AI has been pretty fun to use considering its my first time using AI and its very easy.
Its been a big upgrade with my mobile games like Genshin and Wuathering Waves, faster and graphics look much better on the screen and controls feel better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
IA feature really help me in all my task
on May 25, 2026
Posted by: Rrb401
[This review was collected as part of a promotion.] Is so easy for me to do anything with my phone with a press of few bottons, i've been Galaxy customer since S1 🤣👌🙌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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