Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love this device
on May 25, 2026
Posted by: Jjohnston1010
[This review was collected as part of a promotion.] The AI features are great. I love being able to translate images or websites immediately with the touch of a button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 25, 2026
Posted by: Emtbz71
[This review was collected as part of a promotion.] The reason for 4 star is due to thw stylus. If phone is bumped, set down with the slightest force the stylus becomes loose and when picked up it falls out. If you know this you can grab it but like me I've lost 1 stylus and even one of the tips fell out. As far as the device goes.... its awesome. I have my processor running at 75% to save battery and I get more than 24hrs out of it and its still faster than my galaxy s10plus. I love the phone and the assistant works good. I have a smart watch, ear buds and my truck has android auto. All three connect flawlessly and work. Great device and no fear here in buying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device! But I liked my S23 Ultra Better..
on May 25, 2026
Posted by: Zman30
[This review was collected as part of a promotion.] Overall this device is incredible as usual for Samsung. I've been a galaxy user since the S3. Every device was an incredible upgrade from the previous model. However, I feel like my S23 Ultra was just better overall. Camera, feel, and general glitch wise too. Random stuff happens that require me to restart the device. Which does fix the issues 99% of the time to be fair. The one redeeming quality is the addition of Galaxy AI. It's really incredible to be at the forefront of ai integration in phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galazy S25 Ultra Review
on May 25, 2026
Posted by: Lowkey22
[This review was collected as part of a promotion.] I really love my S25 Ultra. I've only used the AI a few times and I'll use it more in the near future so I can get used to it.
The graphics are good, camera is amazing, and I love the storage.
The only issue or feature that I ambunhappy with, is that I can no longer take pictures with the pens button anymore like I could with the S23 that I upgraded from.
The graphics are good, camera is amazing, and I love the storage.
The only issue or feature that I ambunhappy with, is that I can no longer take pictures with the pens button anymore like I could with the S23 that I upgraded from.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the product features
on May 25, 2026
Posted by: Butterfly79
[This review was collected as part of a promotion.] I use my device for FB, Work, Maps, Google, YouTube, Music, and the latest trend Galaxy Al!!
The camera this device has is OFF THE CHARTS!!
The camera this device has is OFF THE CHARTS!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the s21plus! Love my new ultra!
on May 25, 2026
Posted by: Jgamble08
[This review was collected as part of a promotion.] Ever since I bought the s25ultra I have been using the galaxy Ai to do multiple tasks! I love the way games play on the device too. Such smoothness that you could only expect with a Samsung! The best mobile phone Possible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast and reliable
on May 25, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] It's perfect. Fast, runs anything, and very strong
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: Marshall91
[This review was collected as part of a promotion.] Samsung is a great phone for gaming and all social media. The galaxy a.i is an amazing feature that has helped with school and doffernt things around the house
Value
5
Written by a customer while visiting Samsung US