Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product is in excellent condition. Like new.
on May 24, 2026
Posted by: LikeUrProducts
[This review was collected as part of a promotion.] I basically use my phone for everything I do and need in my daily life. Samsung is an excellent product; you can work professionally with it, and it's very productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung has better features than another
on May 24, 2026
Posted by: Raybaby54
[This review was collected as part of a promotion.] My samsung S25 ultra have a positive impact on my life. AI how me to search for things without going back to the home screen. The camera has the best pictures I've seen on any phone so far. Samsung cloud keep everything that you don't want when it comes to storage space. The S-pen no longer snap pictures but whenever you're taking a picture just say cheese. If you have never has a Samsung Galaxy especially the 25 untra, I'd advise you to go get it for the many cool features it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big jumpin which mint on to bigger and better thin
on May 24, 2026
Posted by: Wildhog
[This review was collected as part of a promotion.] Moving from a S22 to S25 is a big difference especially when you have the right carrier to go long as well but there's a feature missing on the S25 and that's being able to use pen for selfie that's a feature that should never ever been removed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 24, 2026
Posted by: Danman80577
[This review was collected as part of a promotion.] Useful for work, family, school, and everyday living purpose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great but is missing a major feature
on May 24, 2026
Posted by: Ibeen7black
[This review was collected as part of a promotion.] This is a great phone but it's missing a very important key feature which is being able to set different notification tones for different apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This products, has honestly been great
on May 24, 2026
Posted by: LooKane
[This review was collected as part of a promotion.] Samsung’s Galaxy S26 Ultra stands out as a polished, futuristic flagship that feels designed to make everyday phone use faster, smarter, and more private. Its biggest appeal is the way it blends powerful hardware with **AI** features that help with photos, calls, summaries, translations, and proactive suggestions, making the phone feel more like a helpful assistant than a passive device.
One of the most impressive additions is Galaxy AI, which includes tools like Photo Assist for editing images, Now Brief for personalized daily updates, Now Nudge for context-aware suggestions, and Call Screening for handling unknown callers [1][7]. Those features are meant to save time and reduce friction, especially when you are juggling messages, calendars, photos, and calls all at once. The privacy mode is just as notable. Samsung’s Privacy Display limits side viewing angles so people nearby cannot easily see what is on your screen, and it can be adjusted for certain apps or situations, with a stronger maximum mode for extra protection. That makes the S26 Ultra feel especially well suited for public spaces, whether you are entering passwords, reading messages, or handling sensitive information. Overall, the Galaxy S26 Ultra comes across as a premium phone that tries to do more than impress on paper. It aims to make smart features feel genuine! With the help of the amazing Ai features I was able to wite this pleasant review.
One of the most impressive additions is Galaxy AI, which includes tools like Photo Assist for editing images, Now Brief for personalized daily updates, Now Nudge for context-aware suggestions, and Call Screening for handling unknown callers [1][7]. Those features are meant to save time and reduce friction, especially when you are juggling messages, calendars, photos, and calls all at once. The privacy mode is just as notable. Samsung’s Privacy Display limits side viewing angles so people nearby cannot easily see what is on your screen, and it can be adjusted for certain apps or situations, with a stronger maximum mode for extra protection. That makes the S26 Ultra feel especially well suited for public spaces, whether you are entering passwords, reading messages, or handling sensitive information. Overall, the Galaxy S26 Ultra comes across as a premium phone that tries to do more than impress on paper. It aims to make smart features feel genuine! With the help of the amazing Ai features I was able to wite this pleasant review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've always had great user experience with Samsung
on May 24, 2026
Posted by: TheOvenMitt
[This review was collected as part of a promotion.] To say for the most part I don't know what I would do without my s25 ultra. My prior device had brought me such great use so when upgrading to this I would have to say it was definitely worth it. The features of Galaxy AI are incredible.
To say the least Samsung is doing a great job with their mobile devices I can't wait to see what the future brings. I can't even begin to express the relief I had when using my s25 Ultra and the ability to muti task as well as keep track of all my to do's. A Big Thank You to SAMSUNG!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone bad pen
on May 24, 2026
Posted by: WillCMor24
[This review was collected as part of a promotion.] I love my Galaxy s25 Ultra! It takes amazing photos, has plenty of storage, and had a great battery. The one downside is the pen. The pen only writes and does not let you use it for taking pictures like the previous versions do. Otherwise this phone is great.
Value
4
Written by a customer while visiting Samsung US