Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The phone has great features and is a step up!
on May 23, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] The speed of the Samsung 25 Ultra is great and the features are above all others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome specs
on May 24, 2026
Posted by: Kenneth
[This review was collected as part of a promotion.] The S25 Ultra is equipped with a massive 200MP main camera and shoots crisp 8K video. While these files look incredible, they are absolute storage hogs a single minute of 8K footage can easily swallow around 600MB. Moving up to the 512GB tier gives you the breathing room to shoot high-bitrate video and RAW photos without constantly micromanaging your files or getting hit with "Storage Full" warnings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is leading the game
on May 24, 2026
Posted by: Love4HiTech
[This review was collected as part of a promotion.] Ask Google for things while driving, and the upgrade just got even smarter. Gemini answers and can go into full conversation mode. It will advise and make suggestions, it has the capability to search a wide range of websites and information known to AI. Gemini will remind you to drive safe with polite exit of the conversation with the tone "safe travels." It can also understand complex questions, and provide state of the art answers that are clear and relevant to your topic choice. Very sophisticated upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hamds down best phone
on May 24, 2026
Posted by: Smitch199138
[This review was collected as part of a promotion.] I absolutly love my s25 ultra its my first time havong a new phone especially an ultra i upgraded from a hamd me down s21 ultra which was a beast but i wanted something new faster and better i think my favorite feture on the s25 ultra is the galaxy ai which is mainly why i wanted to upgrade its come in handy a lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and overall device that can do it all
on May 24, 2026
Posted by: MexMel
[This review was collected as part of a promotion.] AI is of great help when needed somewhat easy to use. But I'm learning, now more user friendly for a not computer person would be more helpful but I do what can for now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 24, 2026
Posted by: Daminoi17276
[This review was collected as part of a promotion.] This phone, thought costy, does the job. Has a good camera, the screen is amazing especially during sunny days, the s-pen brings this special particularly that only the Ultra series has and of course the new Galaxy AI Features are getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, stylus easy to lose
on May 24, 2026
Posted by: Khalix
[This review was collected as part of a promotion.] This phone has been amazing for many reasons, and although I do not use the Galaxy AI as much as others, I can see the benefits and disadvantages. The only issue I really have is that the stylus pops out easier than you might suspect and isn't always immediately noticeable. Luckily you can easily purchase a new or spare ones just in case, but it can be a little frustrating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on May 24, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I use this phone all day long. While at work, I read books,stream videos or listen to music. The battery holds a charge really well.
Value
5
Written by a customer while visiting Samsung US