Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great phone overall
on May 23, 2026
Posted by: Raven97
[This review was collected as part of a promotion.] Really good phone overall. The size works great, it handles most tasks needed, storage works well and have not ran into memory issues, updates are mostly non-intrusive, stylus works great. Only thing holding the phone back from five stars is the unnecessary inclusion of AI features that nobody asked for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's the cameras for me
on May 23, 2026
Posted by: Love4life
[This review was collected as part of a promotion.] I use my galaxy AI to show me what I would look like as different hair colors and styles. I like how its very handy when im driving to make calls and get my music lists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Actually Impressd Me
on May 23, 2026
Posted by: AIAndIcedCoffee
[This review was collected as part of a promotion.] I’ve owned a lot of devices over the years, but my S25 Ultra genuinely stands out because it feels built for real everyday life instead of just looking good in commercials. From the moment I started using it, everything felt fast, smooth, and easy to navigate. It was a seamless, effortless transition. The display is incredible for work presentations, designing content, and scrolling through photos. The colors are sharp and vibrant without feeling overdone. The sound quality also surprised me and makes movies, music, and calls feel much more immersive.
One of my favorite things about my S25 Ultra is how well it keeps up with MY multitasking! I can switch between apps, answer calls and messages, browse online, and manage work tasks without dealing with lag or freezing. The battery life has also been reliable enough to last through multiple long days, which makes a huge difference when constantly on the go.
Galaxy AI has honestly been one of the coolest features to use. It makes everyday tasks feel smarter and more convenient, especially when organizing information, searching quickly, and improving my productivity. It feels less like a gimmick and more like something I actually use regularly.
The camera quality is another huge highlight. Photos come out detailed, bright, and clean whether I’m taking pictures during the day or at night. It’s my go-to device for capturing everyday moments because the results consistently look polished without needing any editing. Flawless.
One of my favorite things about my S25 Ultra is how well it keeps up with MY multitasking! I can switch between apps, answer calls and messages, browse online, and manage work tasks without dealing with lag or freezing. The battery life has also been reliable enough to last through multiple long days, which makes a huge difference when constantly on the go.
Galaxy AI has honestly been one of the coolest features to use. It makes everyday tasks feel smarter and more convenient, especially when organizing information, searching quickly, and improving my productivity. It feels less like a gimmick and more like something I actually use regularly.
The camera quality is another huge highlight. Photos come out detailed, bright, and clean whether I’m taking pictures during the day or at night. It’s my go-to device for capturing everyday moments because the results consistently look polished without needing any editing. Flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on May 23, 2026
Posted by: goodmanbrc
[This review was collected as part of a promotion.] I shoot my videos for tiktok with my S25 Ultra and get compliments about the quality alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've never had Positive AI experience untill this.
on May 23, 2026
Posted by: Aseelr
[This review was collected as part of a promotion.] I've used in phone Ai with apps from the play store or other phone brands. The only thing that was always lacking is that the Ai doesn't actually live in your phone so it doesn't have access to the stuff to make your life easier. Galaxy Ai solved this problem for me and I am so thankful for it. I can now use a shortcut button to open my assistant and simply ask it to do a fairly complex task for me and I trust it that it will do it perfectly.
Another example is all of the fun and useful features for photo editing. I use it a lot and I love it. I can't recommend it more. And I know it will only get better.
Another example is all of the fun and useful features for photo editing. I use it a lot and I love it. I can't recommend it more. And I know it will only get better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever had
on May 23, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] Its works great. Have had it for almost a year now and no problems. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever purchased. Smooth & fast
on May 23, 2026
Posted by: c0ry2569
[This review was collected as part of a promotion.] Gaming
Calls
Texts
Facebook
Multiple online sites
Calls
Texts
Multiple online sites
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these phones
on May 23, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have been a lover of Samsung phones for as long as I can remember. I've tried one other brand before, and I don't think I had the phone 10 days before I went right back to samsung. I've actually just upgraded to the newest phone the 26 ultra and I'm ABSOLUTELY LOVING IT!! Kudos samsung!! Keep doing what your doing with the innovations. You are changing the future of the cellphone.
Value
5
Written by a customer while visiting Samsung US