Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
My New Phone S25 Ultra
on May 22, 2026
Posted by: Wasparilized
[This review was collected as part of a promotion.] I am disabled and can't use my hands very well anymore so when I got the Galaxy S25 Ultra and started finding out all of its features especially the AI oh my goodness 😳 that was so exciting all its cool features along with bixby PC link copilot wallet and I still haven't learned everything yet because I have only had it for 3 days but with all my doctor, physical therapy, dental, etc.. it has been so amazing in helping me keep track of, then PC link is amazing, and oh my the camera is absolutely amazing i give it 10 stars .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely The Best Phone I've has So Far!!!!
on May 22, 2026
Posted by: Scoutgirl
[This review was collected as part of a promotion.] Everyday I learn something new my phone can do, I'm amazed how Awesome this phone is, it does more then I've known & the speech is flawless now, understands all my commands I ask it too do, especially while I'm driving, it's a Great Feature that makes it easy to just drive & not have to mess with a phone since it'll do everything with the command of your voice making it so much more safe while driving cause you can do anything with your phone with just your voice & not having to grab a phone taking your concentration off the road to your phone, it's a wonderful feature to just use your voice!!!! I've not had Any Issues with this phone, it's worked flawlessly since I got it & I Love how the Galaxy AI helps with All Your Needs, especially while driving, Major help with driving & answers all your questions you need answer, just a simple ask & you have plenty of answers & I've had it for more then a year now, can't believe it's been that long, lol!!!! Just happy with this phone & decided not to upgrade till the s27 comes out cause I'm completely happy with this phone so why waist the money till the next one came out cause why not, I usually get every new phone but I'm so happy with this one that I'm just gonna wait till the s27 comes & then I'll probably upgrade but till then, I'm Very Happy with my S25 Ultra!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy the low latency and smoothness
on May 22, 2026
Posted by: Jaxdun
[This review was collected as part of a promotion.] There are not many bugs and is very smooth. I enjoy that you can use samsung dex to turn it into a work station and connect to a TV or monitor. Also, it has a long lasting battery and stays cool in my had. But, one thing is that it is slightly bulky and heavier than other options but for the large oled screen I in my opinion think its worth the extra wight and I also like taking notes on paper but it more essayer to have it all in one place and the comfortably of the s pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has exceeded my expectations. I
on May 22, 2026
Posted by: Purplerose
[This review was collected as part of a promotion.] I rnjoy the ease and all the information Galaxy AI helps me retrieve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall and best camera by far
on May 22, 2026
Posted by: JTRacer15
[This review was collected as part of a promotion.] I love the galaxy Ai and I use it for pictures ect. Also drones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Travel Memories +More
on May 22, 2026
Posted by: Cupcakes29
[This review was collected as part of a promotion.] I am so happy the quality of photos from a cellphone have gotten so much better. I don't need to be packing a 35mm camera anymore and standing out as a tourist when traveling abroad. Less weight, many functions, and beautiful crisp colorful travel photos keep me even more attached to my phone which is so much more than a phone now. Maps, conversion and translate apps, airlines, hotels and tour companies all at my fingertips make travel so much easier. If I don't know something, I have Galaxy AI to ask for answers to make decisions. And having the Samsung Galaxy Ultra size, makes viewing everything much easier on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on May 22, 2026
Posted by: Mike123
[This review was collected as part of a promotion.] Galaxy AI actually seems good for what you get. I like the choice between Gemini and Bixby so I can choose what I like best. With Galaxy I don't feel locked in to an ecosystem like I do work other phones. Plan to have this phone a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Of The Best Phones I've Ever Had
on May 22, 2026
Posted by: WarmGoose89
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The display is hands down one of the best I’ve ever seen on a phone — bright, sharp, and incredibly smooth. Everything feels lightning fast thanks to how powerful this phone is, whether I’m gaming, multitasking, or just scrolling through apps.
Galaxy AI is honestly one of the coolest features. It makes everyday tasks easier and adds a futuristic feel that actually feels useful instead of gimmicky.
Overall, this is the best phone I’ve ever owned. Samsung really knocked it out of the park with the S25 Ultra.
Galaxy AI is honestly one of the coolest features. It makes everyday tasks easier and adds a futuristic feel that actually feels useful instead of gimmicky.
Overall, this is the best phone I’ve ever owned. Samsung really knocked it out of the park with the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US