Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
3
That product has some great features
on May 21, 2026
Posted by: LoveBird
[This review was collected as part of a promotion.] I wish they would have kept the notification blue sign like on the Note 20 to let you know somebody's calling you on the phone and I wish they would have kept the Imaging for your pictures the eraser where they can erase the back drops of things that's fine on the 25 but I wish they would have kept that when you can do the image of the pictures and clean it up like on the Galaxy Note 20 they ask feature is pretty fine
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey LoveBird, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that upgrading to a new device can come with a learning curve as you adjust to different settings and capabilities. We have provided a link to the complete manual for your device to help you with the edge lighting that can alert you to notifications, and the features of Galaxy AI that can help you edit your photos. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 21, 2026
Posted by: PinkPanther
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for everything. So convenient, so reliable, and helpful. Galaxy AI is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Expert
on May 21, 2026
Posted by: MyBuddy
[This review was collected as part of a promotion.] My phone was a gift from my daughter, love the camera and video. Very sharp and bright. Enjoy it very much. Awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Sanjay
[This review was collected as part of a promotion.] This device is truly impressive, offering a comprehensive suite of advanced capabilities. The artificial intelligence features, in particular, stand out as exceptionally innovative. It is remarkable how these intelligent functions enhance the overall user experience. I find myself consistently delighted by the performance and versatility it provides. This technology represents a significant leap forward in mobile computing. This operating system is truly exceptional. The user interface is remarkably fluid and responsive. Gaming experiences are significantly enhanced by its performance. It provides a very enjoyable and seamless user journey. This software represents a considerable advancement in user experience overall I love the AI features and many other parts of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 21, 2026
Posted by: Akreview
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely changed how I stay productive. The S25 Ultra feels incredibly refined, but the real standout for me is the integration of Galaxy AI. Features like Circle to Search have become second nature for looking up information on the fly, and the Now Brief feature on the lock screen is a game-changer for starting my day with a clear summary of my schedule and the weather.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is top tier!
on May 21, 2026
Posted by: KheKhe
[This review was collected as part of a promotion.] I love the "remix" AI features on the phone. I have so much fun with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it so much
on May 21, 2026
Posted by: galaxylover
[This review was collected as part of a promotion.] I got an S24 ultra it didn't have my phone in the list but I love it has the BEST CAMERA I've ever used they are so great very durable dropped it many times still in great condition I love the s pen so neat but I forget it's there sometimes or if use it more I also love how big the screen is and the Samsung AI is amazing it's so crazy how AI can do and tell you almost anything it's incredible I can't wait to upgrade to the 25 ultra or 26 if it's out. I've had this phone for years and I'm in love won't change from galaxy EVER LIKE PEOPLE TRY TO ENCOURAGE NO WAY.THEY ARE AMAZING THANK YOU
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone! Like a mini computer in your hands!
on May 21, 2026
Posted by: Bliss23
[This review was collected as part of a promotion.] Hands down this is a great phone! I've had the galaxy buds2 and I heard the 26 ultra and the new buds are even better!! This is like a mini computer in your hands there's nothing it can't do!! And the pen is just so helpful signing things and my kids love to draw! I cannot wait to upgrade to the next best thing! Not to mention the camera is awesome to. Almost like a professional camera in your hands!
Value
5
Written by a customer while visiting Samsung US